SOLVED Excessive resource usage email

[k4l4sh]

Hello

I've been getting this error lately and whatever I di in csf nothing seems to work.
I'm unsure in this case how to add the correct rule in csf so that the error is ignored.

I have investigated similar threads to no avail.

Thank you


Time: Sat Jul 8 14:10:26 2017 -0400
Account: cpanellogin
Resource: Process Time
Exceeded: 786736 > 1800 (seconds)
Executable: /usr/local/cpanel/base/show_template.stor
Command Line: /usr/local/cpanel/base/show_template.stor cpanel_locale default_login_theme cpanel docroot /usr/local/cpanel/base server_locale en
PID: 17342 (Parent PID:17324)
Killed: No

 

[Jcats]

218 hours seems a bit high, have to assume that process is stuck and can be killed off, just run:

kill -9 17342

If you keep getting more notifications of that process running for more than 1800 seconds I'd probably run a lsof on it:

lsof -p PID

and see if it provides any clues in terms of why its getting stuck, otherwise would open up a ticket with cPanel so they can look into why the process is running for so long.

 

[k4l4sh]

Thanks I will try out your advice and follow up here.

 

[cPanelMichael]

Hello @k4l4sh,

Let us know if you have any additional questions.

Thank you.

 

[k4l4sh]

Jcats reply seems to have fully solved the issue.
Consider this solved, thanks!

 

[Usman_]

I am still facing this problem. Please advice

Time: Mon Jun 4 15:43:16 2018 +0100
Account: kadunarevmatep
Resource: Process Time
Exceeded: 5431 > 1800 (seconds)
Executable: /opt/cpanel/ea-php56/root/usr/bin/lsphp
Command Line: lsphp
PID: 8466 (Parent PID:8456)
Killed: No

 

[rpvw]

Add the following line to your /etc/csf/csf.pignore

pexe:/opt/cpanel/ea-php*/root/usr/bin/lsphp

Save (or click Change if you are editing in the cPanel CSF gui) and then restart lfd

 

[Usman_]

Add the following line to your /etc/csf/csf.pignore

pexe:/opt/cpanel/ea-php*/root/usr/bin/lsphp

Save (or click Change if you are editing in the cPanel CSF gui) and then restart lfd

Thank You. I appreciate