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SOLVED Excessive resource usage email

Discussion in 'General Discussion' started by k4l4sh, Jul 8, 2017.

  1. k4l4sh

    k4l4sh Registered

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    Hello

    I've been getting this error lately and whatever I di in csf nothing seems to work.
    I'm unsure in this case how to add the correct rule in csf so that the error is ignored.

    I have investigated similar threads to no avail.

    Thank you


    Time: Sat Jul 8 14:10:26 2017 -0400
    Account: cpanellogin
    Resource: Process Time
    Exceeded: 786736 > 1800 (seconds)
    Executable: /usr/local/cpanel/base/show_template.stor
    Command Line: /usr/local/cpanel/base/show_template.stor cpanel_locale default_login_theme cpanel docroot /usr/local/cpanel/base server_locale en
    PID: 17342 (Parent PID:17324)
    Killed: No
     
    #1 k4l4sh, Jul 8, 2017
  2. Jcats

    Jcats Well-Known Member

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    218 hours seems a bit high, have to assume that process is stuck and can be killed off, just run:

    Code:
    kill -9 17342
    If you keep getting more notifications of that process running for more than 1800 seconds I'd probably run a lsof on it:

    Code:
    lsof -p PID
    and see if it provides any clues in terms of why its getting stuck, otherwise would open up a ticket with cPanel so they can look into why the process is running for so long.
     
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    #2 Jcats, Jul 9, 2017
    k4l4sh likes this.
  3. k4l4sh

    k4l4sh Registered

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    Thanks I will try out your advice and follow up here.
     
    #3 k4l4sh, Jul 10, 2017
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @k4l4sh,

    Let us know if you have any additional questions.

    Thank you.
     
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    #4 cPanelMichael, Jul 10, 2017
  5. k4l4sh

    k4l4sh Registered

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    Jcats reply seems to have fully solved the issue.
    Consider this solved, thanks!
     
    #5 k4l4sh, Jul 10, 2017
    cPanelMichael likes this.
  6. Usman_

    Usman_ Registered

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    I am still facing this problem. Please advice

    Time: Mon Jun 4 15:43:16 2018 +0100
    Account: kadunarevmatep
    Resource: Process Time
    Exceeded: 5431 > 1800 (seconds)
    Executable: /opt/cpanel/ea-php56/root/usr/bin/lsphp
    Command Line: lsphp
    PID: 8466 (Parent PID:8456)
    Killed: No
     
    #6 Usman_, Jun 4, 2018
  7. rpvw

    rpvw Well-Known Member

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    Add the following line to your /etc/csf/csf.pignore
    Code:
    pexe:/opt/cpanel/ea-php*/root/usr/bin/lsphp
    Save (or click Change if you are editing in the cPanel CSF gui) and then restart lfd
     
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    #7 rpvw, Jun 4, 2018
    Last edited: Jun 4, 2018
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  8. Usman_

    Usman_ Registered

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    Thank You. I appreciate
     
    #8 Usman_, Jun 4, 2018
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