maloti

Member
Nov 17, 2014
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1
53
cPanel Access Level
Website Owner
Hi,
From a few days ago I started to get a lot of email notices with this problem.
How to resolve this?

Time: Tue Sep 6 08:19:03 2022 -0300
Account: showtimeradio
Resource: Process Time
Exceeded: 3602 > 3600 (seconds)
Executable: /opt/cpanel/ea-php80/root/usr/sbin/php-fpm
Command Line: php-fpm: pool showtimeradio_com_br
PID: 22496 (Parent PID:1755)
Killed: No
 

HostNoc

Well-Known Member
Feb 20, 2020
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Hello,

That message comes from the third-party CSF/LFD application and indicates a PHP-FPM process was running longer than the maximum time configured for the CSF/LFD detection period. It shows the process was not killed, thus you should not have traffic loss. Can you provide more information about how you are detecting traffic loss?

Regards
 
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maloti

Member
Nov 17, 2014
7
1
53
cPanel Access Level
Website Owner
Apparently everything is ok with the server. I have few accounts open on Cpanel. I think I started getting these messages after I updated the Cpanel version.
Do I need to worry about this?
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
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You probably don't need to worry about this particular message. As @HostNoc mentioned, these notifications aren't from cPanel, but from your third-party firewall tool. It's just letting you know a process ran for a long time. If that matters to you, then feel free to worry. If not, I don't think this particular warning is an issue at all.