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Exchange Server Email Issue

Discussion in 'E-mail Discussion' started by Richard Noau, Jun 10, 2018.

  1. Richard Noau

    Richard Noau Registered

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    Hi All,

    I am an IT engineer from Papua New Guinea, I am engaged by my client to assist with Email hosting currently done by a local ISP who happens to be using C Panel.

    Currently my client has Exchange Server 2016 in its LAN and using MX for external email routing. We have an issue with receiving external email. External mail destined for the exchange server 2016 mailbox sits on the C Panel login mail account and is not forwarded to the mailbox in Exchange Server 2016.

    If you could assist.

    Thank you
    Richard.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello Richard,

    Can you provide step-by-step instructions of what you'd like to happen when an email is sent to/from an email account hosted on the cPanel server?

    Thank you.
     
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