Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Exchange Server Mail Configuration - Linux Cpanel

Discussion in 'E-mail Discussion' started by takethishost, Sep 23, 2005.

  1. takethishost

    takethishost Registered

    Joined:
    Jun 3, 2005
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    151
    One of our client have configured their MX record on our site to correspond to their static IP of their ISP connection. For some reason some emails are bouncing back.

    They believe it is a DNS issue at our end as it only occurs with certain businesses that must have certain configurations that are sensitive to DNS/MX records.

    They are using exchange server for their internal network.

    We checked and all the dns, ip etc are working fine, no problems there.

    What is the standard procedure to configure mail through exchange?

    Any suggestions, ideas?


    Account hosted on Linux using cpanel.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. chirpy

    chirpy Well-Known Member

    Joined:
    Jun 15, 2002
    Messages:
    13,460
    Likes Received:
    21
    Trophy Points:
    463
    Location:
    Go on, have a guess
    If they are handling their own mail then you need to check that:

    1. They have an A record on their domain pointing to their exchange servers IP address

    2. They have an MX record pointing to the A record (i.e. make sure the MX record is not pointing to an IP address)

    3. Check that there are no MX records pointing to the server

    4. Remove the domain from /etc/localdomains

    5. Add the domain to /etc/remotedomains and create that file if it doesn't exist first

    That should be it.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. jester.ro

    jester.ro Well-Known Member
    PartnerNOC

    Joined:
    Feb 6, 2004
    Messages:
    304
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    Bucharest, Romania
    cPanel Access Level:
    DataCenter Provider
    also, make sure they have a reverse for the ip they use as an mx.

    check on dnsstuff.com
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice