m1ldc0re

Registered
Nov 4, 2015
2
0
1
Indonesia
cPanel Access Level
Root Administrator
Hello,

I have an issue with rdate when trying to run/installing cPanel on my server, it says like this:

Code:
  Installer Version v00048 r70d81bbf6055006ac2aeba51231cc1b74b7b5c65

Beginning main installation.
2015-11-04 23:07:03  581 ( INFO): cPanel & WHM installation started at: Wed Nov  4 23:07:03 2015!
2015-11-04 23:07:03  582 ( INFO): This installation will require 20-50 minutes, depending on your hardware.
2015-11-04 23:07:03  583 ( INFO): Now is the time to go get another cup of coffee/jolt.
2015-11-04 23:07:03  584 ( INFO): The install will log to the /var/log/cpanel-install.log file.
2015-11-04 23:07:03  585 ( INFO):
2015-11-04 23:07:03  586 ( INFO): Beginning Installation v3...
2015-11-04 23:07:03  391 ( INFO): CentOS 7 (Linux) detected!
2015-11-04 23:07:03  407 ( INFO): Checking RAM now...
2015-11-04 23:07:03  466 ( INFO): Validating that the system hostname ('myexample.server.com') is a FQDN...
2015-11-04 23:07:03 1128 ( WARN): Attempting to install the critical 'rdate' package for the installer...
2015-11-04 23:07:03 1130 (DEBUG):   - ssystem [BEGIN]: yum -y install rdate
2015-11-04 23:07:04 1130 (DEBUG):     Loaded plugins: fastestmirror
2015-11-04 23:07:04 1130 (DEBUG):     Loading mirror speeds from cached hostfile
2015-11-04 23:07:06 1130 (DEBUG):      * base: mirror.smartmedia.net.id
2015-11-04 23:07:06 1130 (DEBUG):      * extras: mirror.smartmedia.net.id
2015-11-04 23:07:06 1130 (DEBUG):      * updates: centosd6.centos.org
2015-11-04 23:07:06 1130 (DEBUG):     Resolving Dependencies
2015-11-04 23:07:06 1130 (DEBUG):     --> Running transaction check
2015-11-04 23:07:06 1130 (DEBUG):     ---> Package rdate.x86_64 0:1.4-25.el7 will be installed
2015-11-04 23:07:06 1130 (DEBUG):     --> Finished Dependency Resolution
2015-11-04 23:07:06 1130 (DEBUG):    
2015-11-04 23:07:06 1130 (DEBUG):     Dependencies Resolved
2015-11-04 23:07:06 1130 (DEBUG):    
2015-11-04 23:07:06 1130 (DEBUG):     ================================================================================
2015-11-04 23:07:06 1130 (DEBUG):      Package          Arch              Version               Repository       Size
2015-11-04 23:07:06 1130 (DEBUG):     ================================================================================
2015-11-04 23:07:06 1130 (DEBUG):     Installing:
2015-11-04 23:07:06 1130 (DEBUG):      rdate            x86_64            1.4-25.el7            base             19 k
2015-11-04 23:07:06 1130 (DEBUG):    
2015-11-04 23:07:06 1130 (DEBUG):     Transaction Summary
2015-11-04 23:07:06 1130 (DEBUG):     ================================================================================
2015-11-04 23:07:06 1130 (DEBUG):     Install  1 Package
2015-11-04 23:07:06 1130 (DEBUG):    
2015-11-04 23:07:06 1130 (DEBUG):     Total download size: 19 k
2015-11-04 23:07:06 1130 (DEBUG):     Installed size: 29 k
2015-11-04 23:07:06 1130 (DEBUG):     Downloading packages:
2015-11-04 23:07:07 1130 (DEBUG):     Running transaction check
2015-11-04 23:07:07 1130 (DEBUG):     Running transaction test
2015-11-04 23:07:07 1130 (DEBUG):     Transaction test succeeded
2015-11-04 23:07:07 1130 (DEBUG):     Running transaction
2015-11-04 23:07:07 1130 (DEBUG):       Installing : rdate-1.4-25.el7.x86_64                                      1/1
2015-11-04 23:07:08 1130 (DEBUG):       Verifying  : rdate-1.4-25.el7.x86_64                                      1/1
2015-11-04 23:07:08 1130 (DEBUG):    
2015-11-04 23:07:08 1130 (DEBUG):     Installed:
2015-11-04 23:07:08 1130 (DEBUG):       rdate.x86_64 0:1.4-25.el7                                                    
2015-11-04 23:07:08 1130 (DEBUG):    
2015-11-04 23:07:08 1130 (DEBUG):     Complete!
2015-11-04 23:07:08 1130 (DEBUG):   - ssystem [END]
2015-11-04 23:07:08 1252 (DEBUG):   - ssystem [BEGIN]: /scripts/rdate
open3: exec of /scripts/rdate failed at /home/cPanelInstall/selfgz23160/install line 238.
Removing /root/installer.lock.
I've remove rdate from system and install it again, and the error is same:

Code:
  Installer Version v00048 r70d81bbf6055006ac2aeba51231cc1b74b7b5c65

Beginning main installation.
2015-11-04 23:10:22  581 ( INFO): cPanel & WHM installation started at: Wed Nov  4 23:10:22 2015!
2015-11-04 23:10:22  582 ( INFO): This installation will require 20-50 minutes, depending on your hardware.
2015-11-04 23:10:22  583 ( INFO): Now is the time to go get another cup of coffee/jolt.
2015-11-04 23:10:22  584 ( INFO): The install will log to the /var/log/cpanel-install.log file.
2015-11-04 23:10:22  585 ( INFO):
2015-11-04 23:10:22  586 ( INFO): Beginning Installation v3...
2015-11-04 23:10:22  391 ( INFO): CentOS 7 (Linux) detected!
2015-11-04 23:10:22  407 ( INFO): Checking RAM now...
2015-11-04 23:10:22  466 ( INFO): Validating that the system hostname ('myexample.server.com') is a FQDN...
2015-11-04 23:10:22 1252 (DEBUG):   - ssystem [BEGIN]: /scripts/rdate
open3: exec of /scripts/rdate failed at /home/cPanelInstall/selfgz23309/install line 238.
Removing /root/installer.lock.
I have googled but have no any solution, and i'm stuck. So, could anyone please give some advice, or what should I do to fix this issue?

Thank you very much.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,219
463
Hello :)

Please post the output from:

Code:
lsattr /scripts/rdate
stat /scripts/rdate
Thank you.
 

m1ldc0re

Registered
Nov 4, 2015
2
0
1
Indonesia
cPanel Access Level
Root Administrator
Hello,

Here is the output:


Code:
[[email protected] ~]# lsattr /scripts/rdate
-------------e-- /scripts/rdate

[[email protected] ~]# stat /scripts/rdate
  File: ‘/scripts/rdate’
  Size: 1023            Blocks: 8          IO Block: 4096   regular file
Device: 804h/2052d      Inode: 1317121     Links: 1
Access: (0755/-rwxr-xr-x)  Uid: (    0/    root)   Gid: (    0/    root)
Access: 2015-11-04 00:15:01.627192115 +0700
Modify: 2015-10-20 01:57:34.000000000 +0700
Change: 2015-10-24 22:56:21.619063878 +0700

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,219
463
Are you installing cPanel on a fresh installation of the operating system? What's the output when you run "/scripts/rdate" on it's own? You can try moving /usr/local/cpanel out of the way and attempting to start the installation again.

Thank you.