Exim Advanced Config editor to fix piping problem

bladerunner316

Registered
Aug 3, 2022
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Hi All-
Using cPanel & WHM v104.0.7

I need to make changes outlined here: https://classichelp.kayako.com/hc/en-us/articles/360006379540-Preventing-Piped-Email-Bounces Because piped emails, while being processed correctly, are generating a bounce back with errors to the sender.

Basically, I need to change return_output to return_fail_output.

IN the advanced exim config editor, towards the bottom is "Section: TRANSPORTMIDDLE" text box where this change should go. In fact, just underneath this box a commented out entry that specifically mentions this change:

#Set return_fail_output
# instead of return_output if you want this to happen only when the pipe fails
# to complete normally.

Problem is, if I try to add this customization, exim generates an error and says: "2022-08-03 12:23:39 Exim configuration error: there are two transports called "address_pipe" "

Cpanel support says this is not possible to make this change.....despite the above commented out entry elduing to the fact that it should be possible, or am i incorrect?

Has anyone been able to complete this change? Thanks.
 
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bladerunner316

Registered
Aug 3, 2022
2
0
1
USA
cPanel Access Level
Root Administrator
Hey there! It sounds like you already had a ticket opened with our team - is that correct? If so, could you post the number here so I can review that?
yes, i do have a ticket. 94471791

was hoping the very smart group here would have an idea on how this could be accomplished.

The reason i need this modification is because piped emails, while being successfully processed, are giving the sender a bounce back with the following errors (so they believe their message was not processed):

PHP Warning: ini_set(): Session ini settings cannot be changed after headers have already been sent in /pathtoOSticket/bootstrap.php on line 19
PHP Warning: session_cache_limiter(): Session cache limiter cannot be changed after headers have already been sent in /pathtoOSTicket/bootstrap.php on line 21