Exim and IMAP appears as down

Martin Werner

Member
Dec 4, 2015
18
0
1
Sweden
cPanel Access Level
Root Administrator
For some reason, exim and IMAP appears as down in the service status panel. When I do a service status check they are both up. Look at the screenshots below.

Skärmavbild 2015-12-07 kl. 16.06.19.png

Skärmavbild 2015-12-07 kl. 16.07.29.png
Skärmavbild 2015-12-07 kl. 16.07.21.png

What could be wrong? I am also having issues logging into the web mail even though I have set up the e-mail accounts.

Thanks for answers.
 

Martin Werner

Member
Dec 4, 2015
18
0
1
Sweden
cPanel Access Level
Root Administrator
I am also getting this in the monitoring e-mail:

TCP Transaction Log:
<< * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE NAMESPACE STARTTLS AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
>> A001 LOGIN __cpanel__service__auth__imap__4AKZ51P2htZu1S7NIvLRzmcbFydd9xJZ3GlkLcGPYtrqtdZWJDFOtvMwPnrN4EjI aBVSBaRwAR6X1H81gSyLM_Ean6djBhNPAZuhOwKZuit1_suzjbgFmPOvXDpvKZIR
<< A001 NO [AUTHENTICATIONFAILED] Authentication failed.
imap: ** [A001 NO [AUTHENTICATIONFAILED] Authentication failed. != A001 OK]
: Died