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exim auth error 435

Discussion in 'E-mail Discussions' started by Railander, Oct 21, 2013.

  1. Railander

    Railander Member

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    I'm a new user to linux and yesterday I moved some files out of the /usr directory (which most likely is the cause of the error I'm getting now)

    The e-mails I am receiving contain the following:

    I've tried removing exim from /var/cpanel/serviceauth and restarting both cpanel and exim but I'm still getting the same authentication error 435 when trying to send e-mails.

    Also, /scripts/eximup --force doesn't work and returns me this
    If you have any insight on this...
    It's 98% chance that I caused it by moving files out of the /usr directory (already moved them back, but still...)
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    It's important to note that directly deleting files in the /usr directory can result in several problems. You can try reinstalling Exim via:

    Code:
    /scripts/update_local_rpm_versions --edit target_settings.exim uninstalled
    /scripts/check_cpanel_rpms --fix
    /scripts/update_local_rpm_versions --edit target_settings.exim installed
    /scripts/check_cpanel_rpms --fix
    Thank you.
     
  3. Railander

    Railander Member

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    Thanks for the fast reply.

    Would reinstalling exim result in a loss of configuration files? That would be the last resort since I have absolutely no idea how to configure it back to how it was.

    Also, I may seem to somewhat have pinpointed what the problem might be. Prior to my meddling, it used to connect to port 587 but now it's trying to use port 25. Where exactly do I change the SMTP port?
     
  4. Railander

    Railander Member

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    So, i reinstalled exim like posted above and still nothing. Just to make sure I created a backup file and after restoring it, still the same error.

    One thing I also noticed (not sure it actually matters) is that I'm getting errors while restarting cPanel.

    Oh boy, a glimmer of hope would be great at this point... I'm getting out of alternatives besides a fresh reinstall of cPanel, which would be catastrophic.
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Feel free to open a support ticket so we can take a closer look:

    Submit A Ticket

    You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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