Exim - Change (PLUS) sign for user+domain.com

adjenz

Member
Mar 13, 2012
7
0
51
cPanel Access Level
Root Administrator
Hello,

I'm running cPanel/WHM 11.30 build 6 and one of my mail client software won't let me type the "plus" for the username to send outgoing SMTP email.

How or where in cPanel/WHM can I change the username preferences from: example+domain.com to [email protected]

I'm sending an NON-SSL.

Any ideas? Thanks!

~Aaron
 

adjenz

Member
Mar 13, 2012
7
0
51
cPanel Access Level
Root Administrator
Ok, I was missing an MX record for my hosts DNS, changed cPanel mail delivery option to local. Horray! I tried the "@" and it does work. Weird that the cPanel directions says to use "+"

Thanks!
 

adjenz

Member
Mar 13, 2012
7
0
51
cPanel Access Level
Root Administrator
Howdy,

Could you give me the URL that has that text? It needs to be corrected. (You can msg me if need be)

Thanks!
In cPanel 11.30 - Email Accounts - Configure Email

Manual Settings
Mail Server Username: info+dsconcepts.info
Incoming Mail Server: mail.dsconcepts.info
...
 

dick1980

Registered
Apr 3, 2012
1
0
51
cPanel Access Level
DataCenter Provider
Wow... it has been this way for years already (ofcourse, I was too lazy to make a remark about it, and the support questions were minimal). Would be great to see it changed to an @!
 

shacker23

Well-Known Member
Feb 20, 2005
263
1
168
For the record, this is still the case in WHM 11.32.2. Go to Mail Accounts | More | Configure Mail Client. The list of settings at the bottom of that page clearly shows the email address with a + symbol rather than @.

Mail Server Username: foobar+mydomain.net

I just spent days trying to help a user with connection problems before finally realizing that this was his problem - all a case of bad user instructions coming directly from the cPanel UI itself

(However, if you download the configuration scripts, they do not appear to have this problem - it's only the text displayed on the page).

Please fix!
 

shacker23

Well-Known Member
Feb 20, 2005
263
1
168
Oh! Shoot. If that's the case, then I may not have solved my user's performance issues after all (he's having *horribble* IMAP performance, though no other users are). So I guess that's a different issue. Ah well, thanks for the report.