Exim configuration manager does not Save (Operation timeout)

Operating System & Version
Cloudlinux 7.9.0
cPanel & WHM Version
100.0.5

Vs Nu

Well-Known Member
Jul 17, 2015
152
12
68
India
cPanel Access Level
Root Administrator
Hello,
I would like to edit the SSL Cipher to work with Outlook 2007 and older version

But when i try to save it it was not saving and restarting the exim

it shows operation timeout

there is no error logs in cpanel/error_log

Please how to solve this
 

cPanelWilliam

Administrator
Staff member
Mar 13, 2018
101
16
93
Houston
cPanel Access Level
Root Administrator
Hey there! The issue you described sounds similar to a known issue in cPanel v102 that results in the Exim Configuration Manager timing out when applying changes:

Exim configuration manager hangs when saving changes

The above article contains a workaround you can use to manually implement the changes to Exim via the command line. With that said, I see your server appears to be on cPanel v100.0.5 which I do not believe should be affected by this. I would recommend opening a ticket so our team could take a closer look.
 

Vs Nu

Well-Known Member
Jul 17, 2015
152
12
68
India
cPanel Access Level
Root Administrator
Hey there! The issue you described sounds similar to a known issue in cPanel v102 that results in the Exim Configuration Manager timing out when applying changes:

Exim configuration manager hangs when saving changes

The above article contains a workaround you can use to manually implement the changes to Exim via the command line. With that said, I see your server appears to be on cPanel v100.0.5 which I do not believe should be affected by this. I would recommend opening a ticket so our team could take a closer look.
Thanks it works !