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Exim configuration manager save timeout

Discussion in 'E-mail Discussion' started by alias harun, Jul 25, 2018.

  1. alias harun

    alias harun Member

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    Hi,
    We have problem with one of our server.
    Seem we cannot save the Exim configuration because of timeout. Refer to attachment.
    We cannot find where to increase the timeout.
    We already try to force update cpanel but it not solve the issue.
    It will stuck as below;
    =======================

    Your changes have been saved.

    Restarting cPanel daemons...done.

    Updating your system to reflect any changes...

    =======================

    Appreciates if anyone have similar issue and guide on how to solve.

    Thanks.
     

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  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello @alias harun,

    Can you let us know of any specific output to /usr/local/cpanel/logs/error_log or /var/log/messages when attempting to save the changes? Also, can you let us know the contents of the /etc/exim.conf.local file on your system? Ensure to exclude any identifying information when pasting the contents.

    Thank you.
     
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  3. alias harun

    alias harun Member

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    Hi @cPanelMichael
    The issue suddenly gone.
    Don't know what cause or what have been done to fix.
    We already submit ticket to our cpanel reseller and also to cpanel.
    If you want to read the ticket, you can refer ticket id : 9980675
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    It looks like we were unable to reproduce the behavior. Feel free to reach out to us again should the issue reoccur.

    Thank you.
     
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