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Exim custom filter not working

Discussion in 'E-mail Discussion' started by bubaweb, Oct 10, 2017.

  1. bubaweb

    bubaweb Member

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    I'm reciving too much spam on server, so I dont want make cpanel filter for each customer but I want to use whm exim filter.

    I setup and activate a new Custom Filter in exim filter setup.
    I just want to test a sample filter, but I really had too much trouble.
    No way to see it working
    Can some1 help me ?

    ##### rule 1 update 10-10-2017 #####
    ###########################
    #
    logfile /var/log/filter.log 0644
    if
    $header_subject: contains "viagra" or
    $header_subject: contains "Viagra" or
    $header_subject: contains "reddito ogni giorno"
    then
    save "/dev/null" 660
    logwrite "$header_subject with $message_body"
    seen finish
    endif
    ########### end rule 1###############

    It dosnt work. My vps main admin use a custom System Filter File. Could it be the trouble or I'm making errors or mistake in my onw filter ?
    Thx
     
    #1 bubaweb, Oct 10, 2017
  2. bubaweb

    bubaweb Member

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    details ->
    exigrep user@test /var/log/exim_mainlog
    2017-10-10 23:38:41 1e22EL-0006cB-NX => me <mail@xxxxx> F=<user@test> R=virtual_user T=dovecot_virtual_delivery S=3121 C="250 2.0.0 <mail@xxxxxx> OH+IFeE93VltYQAAlXullg Saved"
    2017-10-10 23:38:41 1e22EL-0006cB-NX Completed
     
    #2 bubaweb, Oct 10, 2017
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Twitter:
    Hello,

    Could you let us know the full steps you took to add and enable the filter?

    Thank you.
     
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    #3 cPanelMichael, Oct 10, 2017
  4. bubaweb

    bubaweb Member

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    just go to whm ->
    • Home »
    • Service Configuration »
    • Exim Configuration Manager
    then basic editor -> filter, I enable filter after creating it in /usr/local/cpanel/etc/exim/sysfilter/options/name_filter

    My isp add a custom filter to allow eml attach. Could be this the problem ?
    see image for details ?
     

    Attached Files:

    #4 bubaweb, Oct 11, 2017
    Last edited by a moderator: Oct 11, 2017
  5. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Twitter:
    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look?

    Thank you.
     
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    #5 cPanelMichael, Oct 11, 2017
  6. bubaweb

    bubaweb Member

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    Your Support Request ID is: 8940757
     
    #6 bubaweb, Oct 11, 2017
  7. did-vmonroig

    did-vmonroig Active Member

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    Hello.

    I think we've exactly same problem. Filter works if tested with:
    Code:
    sendmail -bF senders_blacklisted </tmp/test-mdrctr.eml
    but it is ignored in normal operation.

    May I know what was the problem or should I open a new thread or ticket?
     
    #7 did-vmonroig, Oct 17, 2017
  8. cPWilliamL

    cPWilliamL cP Technical Analyst II
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    Hi @did-vmonroig,

    It looks like the underlying issue here was that the user was using both methods to set a custom exim filter, the first method done by his host, and the second method done by himself.

    First, the default system filter is `/etc/cpanel_exim_system_filter'. This file is dynamically generated against filters in the `/usr/local/cpanel/etc/exim/sysfilter/options/' directory; it does not use includes. In this case, the host setup the server with a custom 'system_filter' in place of the usual `/etc/cpanel_exim_system_filter'. Then, the user added his custom filter file to `/usr/local/cpanel/etc/exim/sysfilter/options/'.

    At this point, the host had already copied the generated `/etc/cpanel_exim_system_filter' to a custom file and added their changes. The custom 'system_filter' file was generated before the user added their latest filter rules to `/usr/local/cpanel/etc/exim/sysfilter/options/', hence it was not applied, albeit the UI seems to indicate it's active. It's active for the default system filter file, but default system filter file is not in use.

    I've filed an internal case under 'CPANEL-16503' with our developers, for our UI allowing users to enable Custom Filter files when a Custom System Filter file is already set. Ideally, there should be some warning or the options greyed out entirely.

    Thanks,
     
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    #8 cPWilliamL, Oct 18, 2017
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  9. did-vmonroig

    did-vmonroig Active Member

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    Thank you very much, cPWilliamL. I didn't realized there was a custom system filter file in use.

    Kind regards.
     
    #9 did-vmonroig, Oct 20, 2017
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