exim-daemon.pid not readable error

ubuntu2018

Registered
May 20, 2018
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Iran
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hi

exim is down in my server after whm upgrade to v 70.0.42

when i start exim manually this message shown:

systemd[1]: Starting Exim is a Mail Transport Agent, which is the program that moves mail from one machine to another....
exim.daemon[11037]: /usr/sbin/exim: error while loading shared libraries: libperl.so: cannot open shared object file: No such file or directory
systemd[1]: PID file /var/spool/exim/exim-daemon.pid not readable (yet?) after start.
systemd[1]: Unit exim.service entered failed state.
systemd[1]: exim.service failed.

please help me!
 

ubuntu2018

Registered
May 20, 2018
4
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Iran
cPanel Access Level
Root Administrator
the output of ps faux |grep exi[m] is:
4485 0.0 0.0 112648 960 pts/0 S+ 19:48 0:00 \_ grep --color=auto exim

and output after run /scripts/restartsrv_exim --status is:
(XID 2hgrvc) The “exim” service is down.
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
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Houston
Hello,

Do you happen to have exim set to unmanaged? You can check this here:

Code:
/var/cpanel/rpm.versions.d/local.versions
If it is here, it's keeping it from being updated. To resolve this you need to remove that line and then run the following to update it:

Code:
/scripts/check_cpanel_rpms --fix
If it's not in /var/cpanel/rpm.version.d/local.versions you may still need to reinstall exim and the easiest way to do this would be to run the following:

Code:
rpm -e --nodeps exim

/scripts/check_cpanel_rpms --fix

Please let us know if you continue having issues after this.

Thanks!
 
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