Exim error 0200100D - can't receive email outside of localhost

[iLinx]

Hi, I'm running WHM 11.28.83 on a CentOS 5.5 i686 VPS.

With a fresh install I cannot receive any email from an outside mail server, however local mail works fine (ie emailing yourself). Outgoing mail works fine as well. This is the error I get in exim_mainlog when I try to email my test account ([email protected]*****.net) from my gmail account:

2011-03-05 14:58:44 TLS error on connection from mail-vx0-f175.google.com [209.85.220.175] (SSL_CTX_use_certificate_chain_file file=/etc/exim.crt): error:0200100D:system library:fopen:Permission denied

This is ls -l of exim.crt and exim.key @ /etc

lrwxrwxrwx 1 root root 29 Mar 5 14:02 exim.crt -> /var/cpanel/ssl/exim/exim.crt
lrwxrwxrwx 1 root root 29 Mar 5 14:02 exim.key -> /var/cpanel/ssl/exim/exim.key

And @ /var/cpanel/ssl/exim

-rw-rw---- 1 mailnull mail 1326 Mar 5 14:02 exim.crt
-rw-rw---- 1 mailnull mail 887 Mar 5 14:02 exim.key

Since installing cPanel on this VPS I've had nothing but troubles, first PHP refuses to work with anything unless SuExec is disabled and PHP5 runs on dso, but now exim fails aswell? I've searched the net for a few days, including this forum and I've tried different ways of fixing this (including updating, reinstalling, fixing permissions, etc).

EDIT:

Okay, so for some weird reason the email went through after 5 failed tries.

2011-03-05 14:53:06 TLS error on connection from mail-vw0-f47.google.com [209.85.212.47] (SSL_CTX_use_certificate_chain_file file=/etc/exim.crt): error:0200100D:system library:fopen:Permission denied
2011-03-05 14:53:08 TLS error on connection from mail-vx0-f175.google.com [209.85.220.175] (SSL_CTX_use_certificate_chain_file file=/etc/exim.crt): error:0200100D:system library:fopen:Permission denied
2011-03-05 14:57:20 TLS error on connection from mail-vw0-f47.google.com [209.85.212.47] (SSL_CTX_use_certificate_chain_file file=/etc/exim.crt): error:0200100D:system library:fopen:Permission denied
2011-03-05 14:58:44 TLS error on connection from mail-vx0-f175.google.com [209.85.220.175] (SSL_CTX_use_certificate_chain_file file=/etc/exim.crt): error:0200100D:system library:fopen:Permission denied
2011-03-05 15:03:58 TLS error on connection from mail-vw0-f47.google.com [209.85.212.47] (SSL_CTX_use_certificate_chain_file file=/etc/exim.crt): error:0200100D:system library:fopen:Permission denied
2011-03-05 15:16:04 H=mail-vx0-f175.google.com [209.85.220.175] Warning: Sender rate 1.0 / 1h
2011-03-05 15:16:05 1Pvzld-0008Hv-1v <= ******@gmail.com H=mail-vx0-f175.google.com [209.85.220.175] P=esmtp S=1788 [email protected]
2011-03-05 15:16:05 1Pvzld-0008Hv-1v => test <[email protected]*******.net> R=virtual_user T=virtual_userdelivery
2011-03-05 15:16:05 1Pvzld-0008Hv-1v Completed

So around 30 minutes later the email gets delivered.

EDIT2:

I can confirm this now, I get the TLS error 5 times and then on the sixth try exim will receive the email sent from gmail (roughly 20-40 minutes later)

Does anyone have any idea what is going on with exim here?

 

[cPanelTristan]

If you are still having issues with this, can you check the permissions on the directory itself?

# ls -ld /var/cpanel/ssl/exim
drwxr-xr-x 2 root root 4096 Dec 29  2009 /var/cpanel/ssl/exim/

The directory should be 755 file permissions. If it is 700 or lower, then there will be an issue.