Exim Error? "No Such User Here"

[gasxtreme]

I am getting the following error in exim_mainlog when mail is sent to a particular email account on the server, any ideas?

2006-08-20 20:14:57 H=(nf-out-0910.google.com) [64.233.182.185] F=<********@gmail.com> rejected RCPT <kjrn@****.***>: No Such User Here

EDIT: Also forgot to mention, but then in the origin email box, I recieve this:

Delivery to the following recipient failed permanently:

kjrn@****.***

Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 9): 550-"The recipient cannot be verified. Please check all recipients of this
550 message to verify they are valid.

Thanks
-steve

 

[chirpy]

Exim couldn't find the account. Try the following:

/scripts/updateuserdomains
/scripts/mailperm


IF that doesn't help, make sure the domain is listed in /etc/localdomains and that you have a valid DNS= line in /var/cpanel/users/account

 

[gasxtreme]

Thanks for the tips, I followed all of your suggestions, and I'm still getting the error in exim_mainlog.

Not sure if it matters, but this is for the default email address that is setup when a cPanel account is created.

Thank You.
-steve

 

[chirpy]

Have you changed the Default Address on the account? If so, then you'll need to create a new virtual email account called [email protected] in the users cPanel account.

 

[gasxtreme]

No I haven't, its always been kjrn.
-steve

 

[rediray]

No Such User Here

hi folks,

i am having a similar problem when any user on my box tries to email any user at a specific domain name.

for example, [email protected] and [email protected] and [email protected] on my box CANNOT email [email protected] on a remote server.

my clients are able to send/receive to other remote domains without any problems. it's just this one specific [email protected] that gives the "No Such User Here" error and returns the message.

any help would be greatly appreciated!

thanks in advance,
rediray

here's the mail log:

2006-09-05 17:07:02 cwd=/usr/local/cpanel/base/3rdparty/squirrelmail/src 4 args: /usr/local/cpanel/bin/sendmail_cpanel -i -t [email protected]
2006-09-05 17:07:02 1GKnkk-0004SI-Ii <= [email protected] U=domain P=local S=665 [email protected] T="test" from <[email protected]> for [email protected]
2006-09-05 17:07:02 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1GKnkk-0004SI-Ii
2006-09-05 17:07:02 1GKnkk-0004SI-Ii ** [email protected] F=<[email protected]> R=virtual_aliases: No Such User Here
2006-09-05 17:07:02 cwd=/var/spool/exim 7 args: /usr/sbin/exim -t -oem -oi -f <> -E1GKnkk-0004SI-Ii
2006-09-05 17:07:02 1GKnkk-0004SN-MC <= <> R=1GKnkk-0004SI-Ii U=mailnull P=local S=1458 T="Mail delivery failed: returning message to sender" from <> for [email protected]
2006-09-05 17:07:02 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1GKnkk-0004SN-MC
2006-09-05 17:07:02 cwd=/tmp 2 args: /usr/sbin/sendmail -bS
2006-09-05 17:07:02 SMTP connection from domain
2006-09-05 17:07:02 1GKnkk-0004SI-Ii Completed QT=0s