Exim exclude specific account from spam filtering?

mmx38

Member
Apr 28, 2010
8
0
51
Hello there!

I face the problem below..

One of my clients is not able to receive emails from some senders.

I thought about adding in white list all the emails he has problem with but he is not aware of all the email-senders that cannot send him an email..

I was thinking if there is any way to ( temporally at least.. ) disable spam check for his account.. I am sure that means that he would receive loads of spam but I need to check..


So if my clients domain is clientdomain.com then I need the exim to allow ALL the email messages pass through the spam checks.

Is this possible?

Thanks
 

SS-Maddy

Well-Known Member
Mar 28, 2009
122
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cPanel Access Level
Root Administrator
If you are sure that it is a spamassassin related issue and can be solved by disabling it, you can disable it on a per account basis. Follow the cPanel doc on more details.

http://docs.cpanel.net/twiki/bin/view/AllDocumentation/CpanelDocs/SpamAssassin

However if it is due to an RBL check that needs to be worked on at server/whm end.
 

cPanelMichael

Technical Support Community Manager
Staff member
Apr 11, 2011
47,902
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cPanel Access Level
DataCenter Provider
Twitter
Hello :)

I suggest reviewing the domain names that can not send to this account in the /var/log/exim_mainlog or /var/log/exim_rejectlog files. EX:

Code:
exigrep remote-domain /var/log/exim_mainlog
This will inform you if the emails were blocked.

Thank you.