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Exim failed after installing WHM SSL Certificate

Discussion in 'E-mail Discussions' started by zelf, Jun 10, 2009.

  1. zelf

    zelf Active Member

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    I am getting this email almost every second from my server now after installing an SSL Certificate I just purchased into WHM using the "Manage Server Certificates" WHM function.

    Error:
    "exim failed @ Wed May 6 16:09:56 2009. A restart was attempted automagically.
    Service Check Method: [tcp connect]

    Failure Reason: Timeout while trying to connect to service"

    SSL Cert installed just fine for WHM and cPanel, tried restarting chkservd, tried restarting cPanel, tried restart exim. Everything restarts fine without errors, but unless I completely shutdown exim the emails keep coming every second.
     
  2. zelf

    zelf Active Member

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    Correction: Dang emails keep coming even after shutting down exim. What the heck? Help!!!!
     
  3. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Are you sure that chkservd (cPanel/WHM's Service Monitor) isn't restarting Exim? Go to WHM -> Service Configuration -> Service Manager and uncheck Exim and Exim on another Port in the "Monitor" column to ensure Exim stays shut down when you manually shut it down. Though you may want to use this screen and uncheck both under the "Enabled" column to ensure the service is shut down. You can re-enable the service later on this same screen.
     
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Regarding this initial issue of a SSL Cert installation causing Exim to be detected as failed, please let our technical analysts assist you: http://tickets.cPanel.net/submit
     
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