exim failed - Failure Reason: TCP Transaction Log

[bh2010]

The following error is reported from our server.
--------------------------------------
exim failed @ Wed Sep 1 17:52:15 2010. A restart was
> attempted automagically.
> Service Check Method: [tcp connect]
>
> Failure Reason: TCP Transaction Log:
> << 220-<ourdomain.net> ESMTP Exim 4.69 #1 Wed, 01
> Sep 2010 17:52:38 +0530
> <<
> <<
> >> EHLO localhost
> << 250-<ourdomain.net> Hello localhost.localdomain
> [127.0.0.1]<<
> <<
> <<
> <<
> <<
> >> AUTH PLAIN
> AF9fY3BhbmVsX19zZXJ2aWNlX19hdXRoX19leGltX19BRW04=<< 535 Incorrect authentication data
> exim: ** [535 Incorrect authentication data != 2]
---------------------

Every 5 minutes we are getting a mail with above content.
As suggested in some other forum I tried the following.
--------
cd /var/cpanel/serviceauth
rm -rf exim
/etc/rc/d/init.d/cpanel restart
----------------
The folder exim was recreated. But the problem continues.
We continue to get the mails from server.
Can someone guide how this can be solved.

Thanks.

 

[konrath]

Hello

verify if you have the log files

/var/log/exim_mainlog
/var/log/exim_rejectlog
/var/log/exim_paniclog

try

/scripts/eximup --force

 

[bh2010]

Hello

verify if you have the log files

/var/log/exim_mainlog
/var/log/exim_rejectlog
/var/log/exim_paniclog

try

/scripts/eximup --force

I have all the above 3 files updated regularly. Should I continue with

/scripts/eximup --force

?

 

[konrath]

/scripts/eximup -- force, will only reinstall your mail server.

No file, email or user configuration will be lost.

 

[bh2010]

Presently I can not check mails on the mail id which was earlier recieving lot of mails because of this error. But I checked the log files .
After I did what you have suggested,
The exim_paniclog and exim_rejectlog have stopped growing.
The exim_mainlog does NOT have any new errors.

Thank you very much.