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exim failed - Failure Reason: TCP Transaction Log

Discussion in 'General Discussion' started by bh2010, Sep 3, 2010.

  1. bh2010

    bh2010 Registered

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    The following error is reported from our server.
    --------------------------------------
    exim failed @ Wed Sep 1 17:52:15 2010. A restart was
    > attempted automagically.
    > Service Check Method: [tcp connect]
    >
    > Failure Reason: TCP Transaction Log:
    > << 220-<ourdomain.net> ESMTP Exim 4.69 #1 Wed, 01
    > Sep 2010 17:52:38 +0530
    > <<
    > <<
    > >> EHLO localhost
    > << 250-<ourdomain.net> Hello localhost.localdomain
    > [127.0.0.1]<<
    > <<
    > <<
    > <<
    > <<
    > >> AUTH PLAIN
    > AF9fY3BhbmVsX19zZXJ2aWNlX19hdXRoX19leGltX19BRW04=<< 535 Incorrect authentication data
    > exim: ** [535 Incorrect authentication data != 2]
    ---------------------

    Every 5 minutes we are getting a mail with above content.
    As suggested in some other forum I tried the following.
    --------
    cd /var/cpanel/serviceauth
    rm -rf exim
    /etc/rc/d/init.d/cpanel restart
    ----------------
    The folder exim was recreated. But the problem continues.
    We continue to get the mails from server.
    Can someone guide how this can be solved.

    Thanks.
     
  2. konrath

    konrath Well-Known Member

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    Hello

    verify if you have the log files

    /var/log/exim_mainlog
    /var/log/exim_rejectlog
    /var/log/exim_paniclog

    try

    /scripts/eximup --force
     
    #2 konrath, Sep 3, 2010
    Last edited: Sep 3, 2010
  3. bh2010

    bh2010 Registered

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    I have all the above 3 files updated regularly. Should I continue with

    /scripts/eximup --force

    ?
     
  4. konrath

    konrath Well-Known Member

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    /scripts/eximup -- force, will only reinstall your mail server.

    No file, email or user configuration will be lost.
     
  5. bh2010

    bh2010 Registered

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    Presently I can not check mails on the mail id which was earlier recieving lot of mails because of this error. But I checked the log files .
    After I did what you have suggested,
    The exim_paniclog and exim_rejectlog have stopped growing.
    The exim_mainlog does NOT have any new errors.

    Thank you very much.
     
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