Exim freezes all incoming and outgoing messages

kavos1332

Active Member
Dec 17, 2012
40
0
6
cPanel Access Level
Root Administrator
Hi

Since last update exim freezes all incoming and outgoing mails. I cannot find any reason for this behavior. Please help me to fix this issue.

TIA
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,237
463
Hello :)

Do you notice any errors with the entries in /var/log/exim_mainlog when the messages are initially sent/received?

Thank you.
 

kavos1332

Active Member
Dec 17, 2012
40
0
6
cPanel Access Level
Root Administrator
Hi

Please check the following errors in the log file.

Code:
2014-08-05 22:44:23 failed to expand condition "${if and{{bool_lax{NULL}}{bool_lax{${if exists {$home/etc/$domain/quota}{${if > {${lookup{$local_part}lsearch{$home/etc/$domain/quota}{$value}{0}}}{0}{${perl{checkuserquota}{$domain}{$local_part}{$message_size}{${lookup{$local_part}lsearch{$home/etc/$domain/quota}{$value}{0}}}{$home/mail/$domain/$local_part/maildirsize}}}{false}}}{false}}}}}}" for virtual_user_maildir_overquota router: Undefined subroutine &main::checkuserquota called.
 inside "and{...}" condition
2014-08-05 22:44:24 1XEjFf-0001gi-Lj <= [email protected] H=localhost (websrv1.pedrosoft.net) [::1]:54953 P=esmtpa A=dovecot_login:[email protected] S=609 [email protected] T="test message" for [email protected]
2014-08-05 22:44:24 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1XEjFf-0001gi-Lj
2014-08-05 22:44:25 1XEjFf-0001gi-Lj failed to expand condition "${if and{{bool_lax{NULL}}{bool_lax{${perl{check_mail_permissions}}}}}}" for check_mail_permissions router: Undefined subroutine &main::check_mail_permissions called.
 inside "and{...}" condition
2014-08-05 22:44:25 1XEjFf-0001gi-Lj failed to expand condition "${if and{{bool_lax{NULL}}{bool_lax{${perl{enforce_mail_permissions}}}}}}" for enforce_mail_permissions router: Undefined subroutine &main::enforce_mail_permissions called.
 inside "and{...}" condition
2014-08-05 22:44:25 1XEjFf-0001gi-Lj failed to expand condition "${if and{{bool_lax{NULL}}{bool_lax{${perl{increment_max_emails_per_hour_if_needed}}}}}}" for increment_max_emails_per_hour_if_needed router: Undefined subroutine &main::increment_max_emails_per_hour_if_needed called.
 inside "and{...}" condition
2014-08-05 22:44:25 1XEjFf-0001gi-Lj == [email protected] R=lookuphost defer (-1): lookuphost router failed to expand "${perl{mailtrapheaders}}": Undefined subroutine &main::mailtrapheaders called.\n
2014-08-05 22:44:25 1XEjFf-0001gi-Lj ** [email protected]: retry timeout exceeded
2014-08-05 22:44:25 cwd=/var/spool/exim 7 args: /usr/sbin/exim -t -oem -oi -f <> -E1XEjFf-0001gi-Lj
2014-08-05 22:44:25 1XEjFh-0001gw-Ma F=<> rejected by non-SMTP ACL: failed to expand ACL string "${if eq{$originator_uid}{${perl{user2uid}{nobody}}}{1}{0}}": Undefined subroutine &main::user2uid called.
2014-08-05 22:44:25 1XEjFh-0001gw-Ma Error while reading message with no usable sender address (R=1XEjFf-0001gi-Lj): rejected by non-SMTP ACL: local configuration problem
2014-08-05 22:44:26 1XEjFf-0001gi-Lj Process failed (1) when writing error message to [email protected] (frozen)
It seems there is error in ACL.
Please help me.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,237
463
Have you made any custom changes to your Exim configuration? If not, you can use the "Reset" tab to reset your settings via:

"WHM Home » Service Configuration » Exim Configuration Manager"

Otherwise, please open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

Thank you.