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Exim , imap , ftp , cpsrvd are down

Discussion in 'General Discussion' started by abdelhost77, Jan 22, 2018.

  1. abdelhost77

    abdelhost77 Well-Known Member

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    Hello ,

    Imap , Ftpd , Exim , cpsrvd crash recently two time a days , at least .
    It crashs , than after 5-10 minutes thay recover and restart .

    Logs says:
    Reason Service check failed to complete
    Timeout while trying to connect to service: Died

    Knowing i have CSF Firewall activated .
    What logs should i check and is CSF can block ports for this services ?. if so how to whitelist them then ?

    Thanks
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Do you notice any specific error messages output in the /var/log/chkservd.log log file at the times the services are detected as down?

    Thank you.
     
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  3. abdelhost77

    abdelhost77 Well-Known Member

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    Here is it :


    [2018-01-22 12:01:45 +0100] Service check ....
    queueprocd [[check command:+][socket connect:N/A]]...
    nscd [[check command:+][socket connect:N/A]]...
    named [[check command:+][socket connect:N/A]]...
    mailman [[check command:N/A][socket connect:N/A]]...
    lmtp [[check command:+][socket connect:+]]...
    lfd [[check command:+][socket connect:N/A]]...
    imap [Service check failed to complete
    Timeout while trying to connect to service: Died[check command:+][socket connect:-][socket failure threshold:10/3][fail count:8]Restarting imap....
    [notify:failed service:imap]]...
    ftpd [Service check failed to complete
    Timeout while trying to connect to service: Died[check command:+][socket connect:-][socket failure threshold:10/3][fail count:8]Restarting ftpd....
    [notify:failed service:ftpd]]...
    exim-26 [Service check failed to complete
    Timeout while trying to connect to service: Died[check command:N/A][socket connect:-][socket failure threshold:10/3][fail count:8]Restarting exim-26....
    system: /usr/local/cpanel/scripts/restartsrv_exim
    [notify:failed service:exim-26]]...
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    The log output doesn't indicate the cause of the issue. Feel free to open a support ticket using the link in my signature so we can take a closer look.

    Thank you.
     
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