Exim , imap , ftp , cpsrvd are down

abdelhost77

Well-Known Member
Apr 25, 2012
111
2
68
Morocco
cPanel Access Level
Root Administrator
Hello ,

Imap , Ftpd , Exim , cpsrvd crash recently two time a days , at least .
It crashs , than after 5-10 minutes thay recover and restart .

Logs says:
Reason Service check failed to complete
Timeout while trying to connect to service: Died

Knowing i have CSF Firewall activated .
What logs should i check and is CSF can block ports for this services ?. if so how to whitelist them then ?

Thanks
 

abdelhost77

Well-Known Member
Apr 25, 2012
111
2
68
Morocco
cPanel Access Level
Root Administrator
Here is it :


[2018-01-22 12:01:45 +0100] Service check ....
queueprocd [[check command:+][socket connect:N/A]]...
nscd [[check command:+][socket connect:N/A]]...
named [[check command:+][socket connect:N/A]]...
mailman [[check command:N/A][socket connect:N/A]]...
lmtp [[check command:+][socket connect:+]]...
lfd [[check command:+][socket connect:N/A]]...
imap [Service check failed to complete
Timeout while trying to connect to service: Died[check command:+][socket connect:-][socket failure threshold:10/3][fail count:8]Restarting imap....
[notify:failed service:imap]]...
ftpd [Service check failed to complete
Timeout while trying to connect to service: Died[check command:+][socket connect:-][socket failure threshold:10/3][fail count:8]Restarting ftpd....
[notify:failed service:ftpd]]...
exim-26 [Service check failed to complete
Timeout while trying to connect to service: Died[check command:N/A][socket connect:-][socket failure threshold:10/3][fail count:8]Restarting exim-26....
system: /usr/local/cpanel/scripts/restartsrv_exim
[notify:failed service:exim-26]]...
 

cPanelMichael

Technical Support Community Manager
Staff member
Apr 11, 2011
47,911
2,234
363
cPanel Access Level
DataCenter Provider
Twitter
Hello,

The log output doesn't indicate the cause of the issue. Feel free to open a support ticket using the link in my signature so we can take a closer look.

Thank you.