Exim is not able to start ...

[mybeshoo]

Dear all , SMTP and POP3 is not working on my VPS / Cpanel Support

[email protected] [/etc]# service exim restart
Shutting down exim:                                        [FAILED]
Shutting down spamd:                                       [  OK  ]
/usr/local/cpanel/scripts/update_sa_rules: running in background
[email protected] [/etc]#

[email protected] [/etc]# service exim status
exim dead but subsys locked
[email protected] [/etc]#

[email protected] [/etc]# ls -alh | grep exim
-rw-r--r--  1 root   root    11K Nov  8 23:09 antivirus.exim
-rw-r--r--  1 root   root    12K Dec 15 02:15 cpanel_exim_system_filter
drwxr-xr-x  3 root   root   4.0K Dec 15 02:11 exim/
-rw-r--r--  1 root   root      0 Nov  3  2012 exim.aclspam
-rw-r--r--  1 root   root    58K Dec 15 02:11 exim.conf
-rw-r--r--  1 root   root    26K Nov  8 23:09 exim.conf.dist
-rw-r-----  1 root   root    150 Nov 27 01:09 exim.conf.localopts
-rw-r--r--  1 root   root    30K Nov  8 23:09 exim.conf.mailman2.dist
-rw-r--r--  1 root   root    30K Nov  8 23:09 exim.conf.mailman2.exiscan.dist
lrwxrwxrwx  1 root   root     29 Nov  1 00:56 exim.crt -> /var/cpanel/ssl/exim/exim.crt
-rw-r--r--  1 root   root      0 Jan  8  2013 eximdisable
lrwxrwxrwx  1 root   root     29 Nov  1 00:56 exim.key -> /var/cpanel/ssl/exim/exim.key
-rw-r--r--  1 root   root    26K Dec 15 02:11 exim.pl
-rwxr-xr-x  1 root   root    84K Dec 15 02:11 exim.pl.local*
-rw-r--r--  1 root   root    163 Dec 15 02:11 eximrejects
-rw-r--r--  1 root   root     24 Nov  3  2012 exim_trusted_configs
[email protected] [/etc]#

I did update cPanel > /scripts/upcp --forced.
but nothing happened after update ....

Please may you advice?

 

[cPanelPeter]

Hello,

Please type the following and tell me if anything is returned:

# ps auxfwww | grep exim

 

[mybeshoo]

Hello,

Please type the following and tell me if anything is returned:

# ps auxfwww | grep exim

ps auxfwww | grep exim
"return nothing "

it seem exim is not working and when i restart it , it return

/usr/local/cpanel/scripts/update_sa_rules: running in background

 

[cPanelMichael]

Hello

Do you notice any particular error messages in /var/log/exim_mainlog or /var/log/exim_paniclog when restarting Exim?

Thank you.

 

[mybeshoo]

Hello

Do you notice any particular error messages in /var/log/exim_mainlog or /var/log/exim_paniclog when restarting Exim?

Thank you.

[email protected] [~]# cat /var/log/exim_mainlog

"Nothing"

[email protected] [~]# cat /var/log/exim_paniclog

"Nothing"

 

[cPanelMichael]

Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

Thank you.