The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Exim is not able to start ...

Discussion in 'E-mail Discussions' started by mybeshoo, Dec 14, 2013.

  1. mybeshoo

    mybeshoo Member

    Joined:
    Mar 10, 2007
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Damascus, Syria, Syria
    Dear all , SMTP and POP3 is not working on my VPS / Cpanel Support

    Code:
    root@alpha [/etc]# service exim restart
    Shutting down exim:                                        [FAILED]
    Shutting down spamd:                                       [  OK  ]
    /usr/local/cpanel/scripts/update_sa_rules: running in background
    root@alpha [/etc]# 
    
    Code:
    root@alpha [/etc]# service exim status
    exim dead but subsys locked
    root@alpha [/etc]# 
    
    Code:
    root@alpha [/etc]# ls -alh | grep exim
    -rw-r--r--  1 root   root    11K Nov  8 23:09 antivirus.exim
    -rw-r--r--  1 root   root    12K Dec 15 02:15 cpanel_exim_system_filter
    drwxr-xr-x  3 root   root   4.0K Dec 15 02:11 exim/
    -rw-r--r--  1 root   root      0 Nov  3  2012 exim.aclspam
    -rw-r--r--  1 root   root    58K Dec 15 02:11 exim.conf
    -rw-r--r--  1 root   root    26K Nov  8 23:09 exim.conf.dist
    -rw-r-----  1 root   root    150 Nov 27 01:09 exim.conf.localopts
    -rw-r--r--  1 root   root    30K Nov  8 23:09 exim.conf.mailman2.dist
    -rw-r--r--  1 root   root    30K Nov  8 23:09 exim.conf.mailman2.exiscan.dist
    lrwxrwxrwx  1 root   root     29 Nov  1 00:56 exim.crt -> /var/cpanel/ssl/exim/exim.crt
    -rw-r--r--  1 root   root      0 Jan  8  2013 eximdisable
    lrwxrwxrwx  1 root   root     29 Nov  1 00:56 exim.key -> /var/cpanel/ssl/exim/exim.key
    -rw-r--r--  1 root   root    26K Dec 15 02:11 exim.pl
    -rwxr-xr-x  1 root   root    84K Dec 15 02:11 exim.pl.local*
    -rw-r--r--  1 root   root    163 Dec 15 02:11 eximrejects
    -rw-r--r--  1 root   root     24 Nov  3  2012 exim_trusted_configs
    root@alpha [/etc]# 
    

    I did update cPanel > /scripts/upcp --forced.
    but nothing happened after update ....

    Please may you advice?
     
  2. cPanelPeter

    cPanelPeter Technical Analyst III
    Staff Member

    Joined:
    Sep 23, 2013
    Messages:
    569
    Likes Received:
    15
    Trophy Points:
    18
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Please type the following and tell me if anything is returned:

    # ps auxfwww | grep exim
     
  3. mybeshoo

    mybeshoo Member

    Joined:
    Mar 10, 2007
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Damascus, Syria, Syria

    ps auxfwww | grep exim
    "return nothing "

    it seem exim is not working and when i restart it , it return
    Code:
    /usr/local/cpanel/scripts/update_sa_rules: running in background
    
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
  5. mybeshoo

    mybeshoo Member

    Joined:
    Mar 10, 2007
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Damascus, Syria, Syria

    root@alpha [~]# cat /var/log/exim_mainlog

    "Nothing"

    root@alpha [~]# cat /var/log/exim_paniclog

    "Nothing"
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
Loading...

Share This Page