SOLVED exim & mail queue problem

Usif Nasirov

Active Member
Jun 11, 2016
29
4
53
Baku
cPanel Access Level
Reseller Owner
Hi!
After instal mailscanner plugin I have had problem with mail queue.

If I run commanda I get that below

exim -bp|exiqsumm

Count Volume Oldest Newest Domain
----- ------ ------ ------ ------

---------------------------------------------------------------
0 0 0m 0000d TOTAL

or

If run exim -bp I nothing get.

but I have any mail in queue.

cat /var/spool/exim/msglog/4/1iICO4-003pFj-Gt
2019-10-09 18:27:31 routing failed for [email protected]: Unrouteable address
*** Frozen (delivery error message)

question: Why I get nothing while run exim -bp, if I have any mail in queue?
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,295
1,273
313
Houston
You get nothing because when you install that software it changes the way that mail is handled. You'll have to check the mail queue using the application or remove the plugin. For assistance with MailScanner, if you installed it with ConfigServer's application I'd advise you to check their knowledgebase here: ConfigServer Services - MailScanner Front-End