exim not delivering mail to a mailbox with unlimited quota

[hariskhan]

Hello,

exim is not delivering mail to a sub-account (local delivery) of a reseller on our server, even though the account has unlimited as disk space quota. The account has only used 23 M disk space.

Exim log/exim -qff output shows;

2006-07-22 02:56:54 1G49es-0005MP-0b == [email protected] R=virtual_user T=virtual_userdelivery defer (-22): mailbox is full (MTA-imposed quota exceeded while writing to tmp/1153551414.H793733P27083.mx1.domain.com)
2006-07-22 02:56:54 1G48A0-0003P7-Jg == [email protected] R=virtual_user T=virtual_userdelivery defer (-22): mailbox is full (MTA-imposed quota exceeded while writing to tmp/1153551414.H848919P27087.mx1.domain.com)
2006-07-22 02:56:54 1G44tl-0000oC-57 == [email protected] R=virtual_user T=virtual_userdelivery defer (-22): mailbox is full (MTA-imposed quota exceeded while writing to tmp/1153551414.H903779P27091.mx1.domain.com)
2006-07-22 02:56:54 1G40cl-000MeZ-7Y == [email protected] R=virtual_user T=virtual_userdelivery defer (-22): mailbox is full (MTA-imposed quota exceeded while writing to tmp/1153551414.H958990P27095.mx1.domain.com)

I have 139 such messages waiting to be delivered for this user.

I tried changing the quota to 0 in /etc/quota.conf, I tried changing the quota through WHM. Nothing is working. I still get the same message.

What's with exim?

 

[chirpy]

The MTA-imposed quota is the one set in cPanel for the individual mailbox, not the cPanel account.

 

[hariskhan]

Perhaps documentation needs updating

I have pdf versions of docs for;

- cpanel
- whm

When I skimmed over and searched through the pdfs, there was no mention of it.

I'll recommend, for the manual/docs to be updated with this piece of info in the troubleshooting section at least.