The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

exim (packageeximisnotinstalled) after cpanel update

Discussion in 'General Discussion' started by nightfall_sg, Aug 25, 2005.

  1. nightfall_sg

    nightfall_sg Active Member

    Joined:
    Apr 15, 2004
    Messages:
    38
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    Hi,

    I have tried searching for the same problem on this forum and cannot find it, hence I am posting for help. I apologise if its somewhere, and I have not been able to locate it.

    After every UPCP, my EXIM will break, as in uninstalled?

    In the service status it will reflect as

    exim (packageeximisnotinstalled)

    but the status is green.

    When this happens, mails cannot be sent nor received. Only after EXIM is re-installed, the problem is fixed. This has happened twice and I am forced to set updates to manual.

    Can anyone point me to something I can read up or help me with this problem?

    I am running WHM 10.6.0 cPanel 10.6.0-R55

    Thank you.

    Patrick
     
    #1 nightfall_sg, Aug 25, 2005
    Last edited: Aug 25, 2005
  2. chirpy

    chirpy Well-Known Member

    Joined:
    Jun 15, 2002
    Messages:
    13,475
    Likes Received:
    20
    Trophy Points:
    38
    Location:
    Go on, have a guess
    If you can recreate the problem with every /scripts/upcp run then I would suggest that you log a ticket and/or bugzilla entry with cPanel and have them take a look.
     
  3. nightfall_sg

    nightfall_sg Active Member

    Joined:
    Apr 15, 2004
    Messages:
    38
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    Taking cue from Jon's mail, I did a test by doing /scripts/upcp.

    Indeed EXIM is uninstalled.

    I checked WHM to make sure it was alright before doing so, and after the UPCP, it reflects EXIM as uninstalled.

    I also noted that during UPCP the following lines state that :

    The following extra packages will be installed:
    httpd postfix sendmail
    The following packages will be REMOVED:
    MySQL-shared bandmin exim
    The following NEW packages will be installed:
    httpd postfix sendmail

    I did a manual /scripts/upcp myself and confirmed that this happens, and cpanel reflects EXIM as uninstalled.

    Reinstalling EXIM vai /scripts/eximup --force rectified the problem

    I have logged this using the support system in WHM.

    Thanks.
     
    #3 nightfall_sg, Aug 25, 2005
    Last edited: Aug 25, 2005
  4. chirpy

    chirpy Well-Known Member

    Joined:
    Jun 15, 2002
    Messages:
    13,475
    Likes Received:
    20
    Trophy Points:
    38
    Location:
    Go on, have a guess
    Out of interest - what operating system is this on?
     
  5. cPanelNick

    cPanelNick Administrator
    Staff Member

    Joined:
    Mar 9, 2015
    Messages:
    3,426
    Likes Received:
    2
    Trophy Points:
    38
    cPanel Access Level:
    DataCenter Provider

    Ouch, looks like a yum? dep problem.
     
  6. nightfall_sg

    nightfall_sg Active Member

    Joined:
    Apr 15, 2004
    Messages:
    38
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    I believe it is Red Hat 9?

     
  7. nightfall_sg

    nightfall_sg Active Member

    Joined:
    Apr 15, 2004
    Messages:
    38
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    Interestingly, CPanel tech did a /scripts/upcp --force and it did not happen.

    What I had done to replicate the problem was simply /scripts/upcp w/o the --force

    However, I don't know if it is still happening now, as --force has been performed.
     
  8. cPanelNick

    cPanelNick Administrator
    Staff Member

    Joined:
    Mar 9, 2015
    Messages:
    3,426
    Likes Received:
    2
    Trophy Points:
    38
    cPanel Access Level:
    DataCenter Provider

    cat /etc/redhat-release

    ls -l /etc/yum.conf
     
  9. cPanelNick

    cPanelNick Administrator
    Staff Member

    Joined:
    Mar 9, 2015
    Messages:
    3,426
    Likes Received:
    2
    Trophy Points:
    38
    cPanel Access Level:
    DataCenter Provider

    Sorry the first shows the version of redhat the second will show if yum is installed.
     
  10. nightfall_sg

    nightfall_sg Active Member

    Joined:
    Apr 15, 2004
    Messages:
    38
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    Sorry nick, what is that suppose to do ?
     
  11. nightfall_sg

    nightfall_sg Active Member

    Joined:
    Apr 15, 2004
    Messages:
    38
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    Red Hat Linux release 9 (Shrike)

    -rw-r--r-- 1 root root 658 Jul 4 2004 /etc/yum.conf


     
  12. cPanelNick

    cPanelNick Administrator
    Staff Member

    Joined:
    Mar 9, 2015
    Messages:
    3,426
    Likes Received:
    2
    Trophy Points:
    38
    cPanel Access Level:
    DataCenter Provider
    You'll probably need to contact whoever setup yum on your system as I can't guess what conflict is being caused by the yum update source.
     
  13. nightfall_sg

    nightfall_sg Active Member

    Joined:
    Apr 15, 2004
    Messages:
    38
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    For sharing:

    Cpanel Tech made this initial assessment.

    I noticed a bunch of psoft RPM's on the server (and daemons installed by psoft) which leads me to believe that Plesk was on this server before this and cPanel was installed ontop of it? I noticed that the 'rpm' RPM was installed by psoft also. This may explain why it kept trying to exclude exim and include httpd, postfix, sendmail, etc

    They currently still working on it.

    Regards
     
Loading...

Share This Page