send on port 587 problem
I'm a newbie, so hopefully this is on topic. I have users that cannot send email from hotels, etc, and they have requested an alternate port 587. I've turned this on in Service Configuration/Service Manager, and it responds:
Saved Changes to exim-587 (enabled)
Restarting chkservd monitoring daemon
Stopping chkservd: [ OK ] Starting chkservd: [ OK ]
Service Changes Complete
Then restarted exim.
I've tried every type of setting I can think of in outlook. Authentication on with all options, auth off, no ssl, with ssl, and still cannot send using port 587. I've also tried port 2525 with same result. I have no problem sending with port 25. The error from Outlook 2003 is:
Task 'myserver.com - Sending' reported error (0x80042109) : 'Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'
telnet myserver 25
220-myserver.com ESMTP Exim 4.69 #1 Tue, 24 Jun 2008 08:02:29 -0400
220-We do not authorize the use of this system to transport unsolicited,
220 and/or bulk e-mail.
telnet myserver 587
Connecting To myserver.com...Could not open connection to the host, on port 587:
Connect failed
I'm running WHM 11.23.2 cPanel 11.23.3-R25623
If anyone can give me a hint on how to proceed, it will be much appreciated.