Exim port changing after update

brisctt

Member
Nov 9, 2005
5
0
151
In the service manager I've set to run on another port....port 587. It works fine, but I'm finding that after the daily update it randomly changes back to the default port 26.

Does anyone have an idea of what's going on?

Thanks
 

dbakstad

Member
Jun 22, 2003
7
0
151
send on port 587 problem

I'm a newbie, so hopefully this is on topic. I have users that cannot send email from hotels, etc, and they have requested an alternate port 587. I've turned this on in Service Configuration/Service Manager, and it responds:

Saved Changes to exim-587 (enabled)

Restarting chkservd monitoring daemon
Stopping chkservd: [ OK ] Starting chkservd: [ OK ]
Service Changes Complete

Then restarted exim.

I've tried every type of setting I can think of in outlook. Authentication on with all options, auth off, no ssl, with ssl, and still cannot send using port 587. I've also tried port 2525 with same result. I have no problem sending with port 25. The error from Outlook 2003 is:

Task 'myserver.com - Sending' reported error (0x80042109) : 'Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

telnet myserver 25
220-myserver.com ESMTP Exim 4.69 #1 Tue, 24 Jun 2008 08:02:29 -0400
220-We do not authorize the use of this system to transport unsolicited,
220 and/or bulk e-mail.

telnet myserver 587
Connecting To myserver.com...Could not open connection to the host, on port 587:
Connect failed

I'm running WHM 11.23.2 cPanel 11.23.3-R25623

If anyone can give me a hint on how to proceed, it will be much appreciated.
 

cPanelKenneth

cPanel Development
Staff member
Apr 7, 2006
4,607
80
458
cPanel Access Level
Root Administrator
I'm a newbie, so hopefully this is on topic. I have users that cannot send email from hotels, etc, and they have requested an alternate port 587. I've turned this on in Service Configuration/Service Manager, and it responds:

Saved Changes to exim-587 (enabled)

Restarting chkservd monitoring daemon
Stopping chkservd: [ OK ] Starting chkservd: [ OK ]
Service Changes Complete

Then restarted exim.

I've tried every type of setting I can think of in outlook. Authentication on with all options, auth off, no ssl, with ssl, and still cannot send using port 587. I've also tried port 2525 with same result. I have no problem sending with port 25. The error from Outlook 2003 is:

Task 'myserver.com - Sending' reported error (0x80042109) : 'Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

telnet myserver 25
220-myserver.com ESMTP Exim 4.69 #1 Tue, 24 Jun 2008 08:02:29 -0400
220-We do not authorize the use of this system to transport unsolicited,
220 and/or bulk e-mail.

telnet myserver 587
Connecting To myserver.com...Could not open connection to the host, on port 587:
Connect failed

I'm running WHM 11.23.2 cPanel 11.23.3-R25623

If anyone can give me a hint on how to proceed, it will be much appreciated.
Sounds like port 587 is blocked by a firewall.
 

dbakstad

Member
Jun 22, 2003
7
0
151
Apf

Thanks a million. I think you are probably correct. When the server was first brought online, a consultant installed APF. That's probably the problem. I'll dig thru the APF docs and see if I can figure out the change.
 

AlexV.

Well-Known Member
Jun 15, 2006
212
1
168
In the service manager I've set to run on another port....port 587. It works fine, but I'm finding that after the daily update it randomly changes back to the default port 26.

Does anyone have an idea of what's going on?

Thanks
I'm unable to replicate this behavior. I set the exim port to a non standard one (ie 587), ran upcp with the force option subsequently a couple of times, restarted the exim daemon among the execution of other scripts. The value seems to prevail.

Please provide us with the exact version of cPanel you are running in order to try to replicate this matter.

Thank you in advance.