Exim queue and large mailings

[drose25]

I had a client today experience difficulty in sending an email to his client list (roughly 200 names). The message is stuck in the Exim queue.

I did a "deliver now" to try to determine the problem and some of the messages were failing to be delivered because of an IP lookup problem from an OS re-install this weekend, which I fixed.

Now, the message is still in the queue but I cannot get it to deliver. If I click "deliver now" it tells me either it's frozen, or when it's not frozen it just prints "Message 19wYQr-0007Lf-1z is not frozen" at the top of the screen and doesn't do anything else. Usually it shows the connection attempts, etc. as it tries to deliver. I also can't delete this email from the queue.

Any suggestions on where to look next?

cPanel.net Support Ticket Number:

 

[mickeymouse]

Dear drose25,

Try running these commands in shell prompt,

exim -bp - this command will list mails in queue
exim -Mrm <queue-id> - will clear frozen messages

Regards,

cPanel.net Support Ticket Number:

 

[ivaserver]

exim -Mrm <queue-id>

what goes in place of <queue-id>

Thanks

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[rushman]

The id for the message you wish to clear, which
exim -bp
will tell you.

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