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exim (unrouteable mail domain)

Discussion in 'E-mail Discussion' started by xploit, Jul 19, 2004.

  1. xploit

    xploit Member

    Jul 17, 2004
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    my server has been working fine,i just updated lately to :
    WHM 9.4.0 cPanel 9.4.1-S65
    RedHat Enterprise 3 - WHM X v3.1.0

    two days later,a user with at my server reported that whenever he sends an email to he get this error:

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:
    unrouteable mail domain ""

    when i dig for the MX records for this domain from my server,it resolves.

    when i check from the ssh using : /usr/sbin/exim -bt -d
    i get the following :
    Exim version 4.34 uid=0 gid=0 pid=23956 D=fbb95cfd
    Berkeley DB: Sleepycat Software: Berkeley DB 4.1.25: (August 21, 2003)
    Support for: iconv() PAM Perl OpenSSL
    Lookups: lsearch wildlsearch nwildlsearch iplsearch dbm dbmnz
    Authenticators: cram_md5 plaintext spa
    Routers: accept dnslookup ipliteral manualroute queryprogram redirect
    Transports: appendfile autoreply pipe smtp
    changed uid/gid: forcing real = effective
      uid=0 gid=0 pid=23956
      auxiliary group list: <none>
    configuration file is /etc/exim.conf
    log selectors = 00000ffc 00010400
    trusted user
    admin user
    originator: uid=0 gid=0 login=root name=root
    sender address =
    Address testing: uid=0 gid=12 euid=0 egid=12
    --------> defer_router router <--------
    calling defer_router router
    rda_interpret (string): :defer: All deliveries are handled by MailScanner
    expanded: :defer: All deliveries are handled by MailScanner
    file is not a filter file
    parse_forward_list: :defer: All deliveries are handled by MailScanner
    extract item: :defer: All deliveries are handled by MailScanner
    defer_router router: defer for
      message: All deliveries are handled by MailScanner cannot be resolved at this time:
      All deliveries are handled by MailScanner
    search_tidyup called
    >>>>>>>>>>>>>>>> Exim pid=23956 terminating with rc=1 >>>>>>>>>>>>>>>>
    everything is working fine with me.except this domain.
    exim log files gives me no clues at all.

    any ideas ?
  2. chirpy

    chirpy Well-Known Member

    Jun 15, 2002
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    Go on, have a guess
    All the exim output you quoted shows is that mail delivery is handled by MailScanner, so is not at all helpful. However, this:
    is not coming from your server, but from the one at the end of, and indicates a problem on that server, not yours. The message would indicate that the remote server has not been setup to relay email for that domain.
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. xploit

    xploit Member

    Jul 17, 2004
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    ok,the strange thing is that i can send from the web without problems,and no mails are returned.
    however,when i send using the outlook it returns with the email msg above.

    and please notice,sending by outlook is the one with the problem,not with webmail!

    so any ideas please !

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