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Expired trial license

Discussion in 'General Discussion' started by PedroHB, Apr 28, 2018.

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  1. PedroHB

    PedroHB Registered

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    Hello, I have a problem to install the trial license, I can not activate and I saw here that it already exists in ip, and I installed the machine now ..
    How can I activate the license?
    sorry for english, I'm brazilian and I'm using google translate

    i.imgur.com/9XsBjO7.png
    i.imgur.com/jVCGoC4.png
    i.imgur.com/WsGrMSb.png

    helpme
     
    #1 PedroHB, Apr 28, 2018
    Last edited by a moderator: Apr 28, 2018
  2. 24x7server

    24x7server Well-Known Member

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    Hi,

    There is only 15-day trial for a single IP address to try the WHM. From the screenshot URL you provided, it appears that you have already used it, so now you can either get a new IP to get a free 15-day trial activated on the server or you can purchase the cPanel license for the current IP.
     
  3. Ekushey

    Ekushey Active Member

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    Someone already installed WHM on the same IP before, so ask your server company to assign you a fresh IP address so that you can use the trial version.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello @PedroHB,

    I recommend reporting this issue directly to your license provider if you have not already used a trial license for this server. If you purchased the license directly from cPanel, then please feel free to reach out to our Customer Service Department (cs@cpanel.net) for assistance.

    Thank you.
     
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