PedroHB

Registered
Apr 28, 2018
1
0
1
Brasil
cPanel Access Level
DataCenter Provider
Hello, I have a problem to install the trial license, I can not activate and I saw here that it already exists in ip, and I installed the machine now ..
How can I activate the license?
sorry for english, I'm brazilian and I'm using google translate

i.imgur.com/9XsBjO7.png
i.imgur.com/jVCGoC4.png
i.imgur.com/WsGrMSb.png

helpme
 
Last edited by a moderator:

24x7server

Well-Known Member
Apr 17, 2013
1,896
91
78
India
cPanel Access Level
Root Administrator
Hi,

There is only 15-day trial for a single IP address to try the WHM. From the screenshot URL you provided, it appears that you have already used it, so now you can either get a new IP to get a free 15-day trial activated on the server or you can purchase the cPanel license for the current IP.
 

cPanelMichael

Technical Support Community Manager
Staff member
Apr 11, 2011
47,911
2,234
363
cPanel Access Level
DataCenter Provider
Twitter
Hello @PedroHB,

I recommend reporting this issue directly to your license provider if you have not already used a trial license for this server. If you purchased the license directly from cPanel, then please feel free to reach out to our Customer Service Department ([email protected]) for assistance.

Thank you.