PedroHB

Registered
Apr 28, 2018
1
0
1
Brasil
cPanel Access Level
DataCenter Provider
Hello, I have a problem to install the trial license, I can not activate and I saw here that it already exists in ip, and I installed the machine now ..
How can I activate the license?
sorry for english, I'm brazilian and I'm using google translate

i.imgur.com/9XsBjO7.png
i.imgur.com/jVCGoC4.png
i.imgur.com/WsGrMSb.png

helpme
 
Last edited by a moderator:

24x7server

Well-Known Member
Apr 17, 2013
1,907
95
78
India
cPanel Access Level
Root Administrator
Hi,

There is only 15-day trial for a single IP address to try the WHM. From the screenshot URL you provided, it appears that you have already used it, so now you can either get a new IP to get a free 15-day trial activated on the server or you can purchase the cPanel license for the current IP.
 

Ekushey

Active Member
Oct 26, 2011
31
3
133
Bangladesh
cPanel Access Level
Root Administrator
Twitter
Someone already installed WHM on the same IP before, so ask your server company to assign you a fresh IP address so that you can use the trial version.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Hello @PedroHB,

I recommend reporting this issue directly to your license provider if you have not already used a trial license for this server. If you purchased the license directly from cPanel, then please feel free to reach out to our Customer Service Department ([email protected]) for assistance.

Thank you.