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Express transfer option not working

Discussion in 'General Discussion' started by Stevez, Nov 23, 2009.

  1. Stevez

    Stevez Active Member

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    Hi,

    I need to transfer 40-50 accounts from one server to a new server..

    I want to be able to redirect from the old server to the new server, but that option is no longer avaliable. I think the Express transfer is its replacement.

    I get the following errors during each accounts copy

    Code:
    Find version of xferpoint on remote server... Done
Pointing Dns Records, Mail, Website to new server on remote server...

    '-1' is not a valid ip.

Done
Pointing Dns Records, Mail, Website to new server on remote server...

    '-1' is not a valid ip.

Done
Pointing Dns Records, Mail, Website to new server on remote server...

    '-1' is not a valid ip.

Done
Pointing Dns Records, Mail, Website to new server on remote server...

    '-1' is not a valid ip.

Done
Pointing Dns Records, Mail, Website to new server on remote server...

    '-1' is not a valid ip.

Done
Pointing Dns Records, Mail, Website to new server on remote server...

    '-1' is not a valid ip.

Done

    Restoring zone: somesite.com.db
    Changed all instances of [xxx.xxx.xxx.xxx] -> [xxx.xxx.xxx] in somesite.com
    Any idea how to fix this as i want it to auto update the dns, suspend the account and redirect etc etc...

    Thanks
    Steve
     
    #1 Stevez, Nov 23, 2009
  2. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
    Staff Member

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    Twitter:
    What is the full cPanel version number of the two systems involved? (i.e., of the source and destination servers involved in the transfer)
    Code:
    # cat /usr/local/cpanel/version && echo
     
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    #2 cPanelDon, Nov 23, 2009
  3. Stevez

    Stevez Active Member

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    both servers are

    11.25.0-CURRENT_40255
     
    #3 Stevez, Nov 23, 2009
  4. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
    Staff Member

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    Twitter:
    Please submit a support request so that we can take a closer look at the reported issue; when available, please PM me the ticket ID number.
     
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    #4 cPanelDon, Nov 23, 2009
  5. Stevez

    Stevez Active Member

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    done, ticket 528846
     
    #5 Stevez, Nov 23, 2009
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