External DNS records not propagating

hmaddy

Well-Known Member
May 6, 2020
347
39
28
Chennai
cPanel Access Level
Root Administrator
After server migration, dns setting automatically changing. External mx records like zoho, gsuite, office365 are not propagating properly. All other settings are working correctly.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
13,259
2,086
363
cPanel Access Level
Root Administrator
Hey hey! We need much more information to be able to provide assistance. I'd recommend doing two things:

-check the zone itself to ensure the correct records are in place
-If the records are in place, perform a custom dig pointed at your nameservers to see if you can read those records correctly. Example:

Code:
dig subdomain-to-test.domain.com @my.nameserver.com
and see if that gives you the correct result.