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Extra FTP Accounts do not work.

Discussion in 'General Discussion' started by Speedy059, Jun 28, 2009.

  1. Speedy059

    Speedy059 Well-Known Member

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    I have a website being developed and the domain isn't yet pointed to the IP address. Does this cause an issue when you make additional FTP accounts since it adds @domain.com to each new FTP account? When we try to use a addon FTP account it doesn't work. But when we use the main "account" ftp it works just fine.

    It appears that the FTP accounts with @domain.com do not work what-so-ever. In order for extra FTP accounts to work, does the domain need to resolve to the IP for the @domain.com accounts to work?

    Any suggestions is appreciated.
     
  2. PlatinumServerM

    PlatinumServerM Well-Known Member
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  3. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Are you using a FTP program, or are you using a web browser when trying this?
     
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