Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Extract a file with cyrillic filenames in it

Discussion in 'General Discussion' started by shtarkel, Jan 12, 2017.

Tags:
  1. shtarkel

    shtarkel Registered

    Joined:
    Jan 12, 2017
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Bulgaria
    cPanel Access Level:
    Root Administrator
    When extracting a .zip archive through File Manager that contains files with cyrillic filenames, the resulted files are not properly named. For example:

    real file name - "тестов файл.txt"

    unzipped file name - "#U0442#U0435#U0441#U0442#U043e#U0432 #U0444#U0430#U0439#U043b.txt"

    This topic is related to internal case number 107625
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,803
    Likes Received:
    1,898
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Could you verify which version of cPanel is installed on this system? Internal case CPANEL-6199 should have resolved this issue in cPanel version 60:

    Fixed case CPANEL-6199: Extract ZIPped Unicode filenames in File Manager.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. shtarkel

    shtarkel Registered

    Joined:
    Jan 12, 2017
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Bulgaria
    cPanel Access Level:
    Root Administrator
    Thank you, Michael! :)

    The version is 56.
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,803
    Likes Received:
    1,898
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    You'll notice the issue is resolved once you've updated the system to cPanel version 60 or newer. Let us know if you have any questions about the update process.

    Thanks!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. vikelidiskostas

    Joined:
    Sep 4, 2016
    Messages:
    20
    Likes Received:
    3
    Trophy Points:
    3
    Location:
    Greece
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    I have the same issue with a .zip archive that contain files with Greek characters. I have tried to extract this file in 3 different servers (all of them WHM 62.0 build 16) and all the characters of the extracted files are replaced with a question mark (e.g ???增? ??????.txt.txt).

    I noticed that this happens only when the archive is created in windows. Zip files created under linux are extracted with no problem in their filenames.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  6. vikelidiskostas

    Joined:
    Sep 4, 2016
    Messages:
    20
    Likes Received:
    3
    Trophy Points:
    3
    Location:
    Greece
    cPanel Access Level:
    Root Administrator
    Twitter:
    Any update on this? Can you confirm that its a bug?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  7. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,803
    Likes Received:
    1,898
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello @vikelidiskostas,

    There's no open case related to the issue you have reported. Could you open a support ticket using the link in my signature so we can take a closer look at the archive you are reproducing the issue with and determine if a new internal case is necessary? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice