Facing an issue while uploading images on C panel websites

Vijayakumar J R

Active Member
Jul 15, 2019
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0
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banglore
cPanel Access Level
Root Administrator
Hello Everyone,

We have C panel server and a WordPress website in it. Facing an issue when we upload images and save them.
Please refer attached screenshot with the error messages.

Steps to replicate the issue

1. Uploading images using Add Media button.

mps.png



2. When we save them, we are getting a 404 error page.

mps1.png


Please let me know if there any security settings do we need to change on the server.


Awaiting your responses.

Thanks
 
Last edited by a moderator:

kodeslogic

Well-Known Member
Apr 26, 2020
237
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103
IN
cPanel Access Level
Root Administrator
Have you checked the file/folder permissions?
connect to your website via FTP and check /wp-content/uploads have 755 permission and all image files within uploads folder have 644 permission
 
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cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
4,158
525
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cPanel Access Level
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When troubleshooting WordPress uploads it is also good to know the PHP handler of the system, as that can play a role in determining what the issue may be. You can check this from WHM >> MutliPHP Manager under the Handlers area.