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:fail: and bounce messages

Discussion in 'E-mail Discussions' started by Lyttek, Oct 21, 2015.

  1. Lyttek

    Lyttek Well-Known Member

    Jan 2, 2004
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    Something changed recently to where :fail: bounce messages are being sent.

    two domains: which has MX records pointing to a third-party spam filtering service, and which is completely local, both on same email server. Default/catch-all is set to :fail: on all domains. Spam service IP addresses are listed as Trusted SMTP addresses. Email clients POP the local server to get their email that has passed through the spam filter to the local server (if filtered).

    Test messages sent from another domain on the same server ( and from to non-existent addresses on both filtered and unfiltered domains.

    Test-1: send an email from to and
    Result: mail delivery system email is received by - mail delivery failed. Message generated by the server that hosts all three domains.

    Test-2: send an email from to and
    Results: received a bounce message from generated by the servers.

    For the, a bounce message is generated on the server hosting but is queued up as an undeliverable bounce, attempting to send it to the spam filtering service.

    I understand yahoo generating the bounce/NDR and that's normal. What I can't find is why the hosting server is generating bounce emails. This just started after the latest WHM upgrade, but that may be coincidence. WHM 11.52.0 (build 17)

    Hoping I'm just missing something simple, lol.
    #1 Lyttek, Oct 21, 2015
    Last edited by a moderator: Oct 22, 2015
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Apr 11, 2011
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    Root Administrator
    Hello :)

    Could you search for an example of this in /var/log/exim_mainlog and post the output? EX:

    exigrep test@yahoo /var/log/exim_mainlog
    Thank you.

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