Failed cpanel transfer refuses to resume

[farooq]

My previous transfer failed for some reason, so i terminated all accounts which were incomplete to start a new transfer. Now when i try to start the new transfer, i get these errors and i cannot start the transfer :

TRANSFER: 6 completed, 0 had warnings, and 0 failed.
RESTORE: 0 completed, 0 had warnings, and 6 failed.
RESTORE: Account “xxx1”: Account Restore Failed: “Account failure: Failed to create the account: (XID z8bp3r) The domain “xxxxx.com” already exists in the userdata.”
The “Account” restore module failed because of an error: Failed to create the account: (XID z8bp3r) The domain “xxxx.com” already exists in the userdata.
RESTORE: Account “xxxx2”: Account Restore Failed: “Account failure: Failed to create the account: (XID f2q42d) The domain “1xxxxx.ws” already exists in the userdata.”
The “Account” restore module failed because of an error: Failed to create the account: (XID f2q42d) The domain “xxxx.ws” already exists in the userdata.
RESTORE: Account “anxx”: Account Restore Failed: “Account failure: Failed to create the account: (XID 7pr399) The domain “xxxxx-xxx.com” already exists in the userdata.”
The “Account” restore module failed because of an error: Failed to create the account: (XID 7pr399) The domain “xxxx-xxx.com” already exists in the userdata.
RESTORE: Account “xxx3”: Account Restore Failed: “Account failure: Failed to create the account: (XID ktyhhq) The domain “xxxxxx.biz” already exists in the userdata.”
The “Account” restore module failed because of an error: Failed to create the account: (XID ktyhhq) The domain “xxxx.biz” already exists in the userdata.
RESTORE: Account “xxx5”: Account Restore Failed: “Account failure: Failed to create the account: (XID trj3x7) The domain “xxxxx.com” already exists in the userdata.”
The “Account” restore module failed because of an error: Failed to create the account: (XID trj3x7) The domain “xxxx.com” already exists in the userdata.
RESTORE: Account “xxx6”: Account Restore Failed: “Account failure: Failed to create the account: (XID zzuw34) The domain “xxxxx.co” already exists in the userdata.”
The “Account” restore module failed because of an error: Failed to create the account: (XID zzuw34) The domain “xxxxx.co” already exists in the userdata.

expanded error :

Starting “RESTORE” for “Account” “xxxxx”.
Restore File: /home/cpmove-xxxxx.tar.gz.part00001
Restore Reseller Privs: no
Restricted mode: no
Live transfer: yes
Target “/home” on host “server.xxxxxx.top” has 3.2 TB free and requires at least 29.07 GB free, which includes space for temporary files.
Target “/home” on host “server.xxxxxx.top” has 236,444,111 inodes free and requires at least 677,332 inodes free, which includes space for temporary files.
The “BandwidthData” restore module has the following areas disabled by request: “all”
The “Reseller” restore module has the following areas disabled by request: “all”
ArchiveManager
Preparing archive for restoration …
Calculating disk space needed …
Done.
Target “/home/cpanelpkgrestore.TMP.work.b2af349b/unsafe_to_read_archive” on host “server.xxxxx.top” has 3.2 TB free and requires at least 610.47 KB free, which includes space for temporary files.
This archive’s payload appears to be in the archive’s “cpmove-xxxx” directory.
ArchiveManager
The system successfully prepared the archive for restoration.
PreRestoreActions

PreRestoreActions

Account
Force Mode: no
Dedicated IP Address: yes
Account
Failed to create the account: (XID z8bp3r) The domain “cccc.com” already exists in the userdata.
Removing copied archive “/home/cpmove-xxxx.tar.gz.part00001” from the local server …
Failed: Account Restore Failed: “Account failure: Failed to create the account: (XID z8bp3r) The domain “ccccc.com” already exists in the userdata.”

 

[cPRex]

Hey there! It looks like the partially-failed restores did create some data on the server already. The only way to workaround this would be to either create a new Destination server, or manually remove the data from the cPanel userdata files.

That manual work can be a bit tricky, so feel free to submit a ticket to our team so we can take a look at the system for you.