The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Failed cPanel Update

Discussion in 'General Discussion' started by melad85, May 9, 2016.

Tags:
  1. melad85

    melad85 Registered

    Joined:
    May 9, 2016
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    tulkarem
    cPanel Access Level:
    Root Administrator
    hello there , i have problem with cpanel update >

    Code:
    /scripts/upcp --force  

    Code:
    => Log opened from cPanel Update (upcp) - Slave (3238) at Mon May  9 09:45:05 2016
    [2016-05-09 09:45:05 +0300]   Detected cron=0 (--force passed on command line)
    [2016-05-09 09:45:05 +0300]   1% complete
    [2016-05-09 09:45:05 +0300]   Running Standardized hooks
    [2016-05-09 09:45:05 +0300]   2% complete
    [2016-05-09 09:45:05 +0300]   mtime on upcp is 1462148101 (Mon May  2 03:15:01 2016)
    [2016-05-09 09:45:05 +0300]   17% complete
    [2016-05-09 09:45:05 +0300] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1462776305.log --force` failed, exited with code 72057594037927935 (signal = 255)
    => Log closed Mon May  9 09:45:05 2016
    => Log closed Mon May  9 09:45:05 2016  
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,678
    Likes Received:
    654
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello,

    Please try updating cPanel again to ensure it was not related to a temporary DNS resolution issue:

    Code:
    /scripts/upcp --force
    If the issue continues, do you notice any specific error messages in the log output to the update log within the /var/cpanel/updatelogs/ directory? Also, which version of cPanel are you updating from and to?

    Thank you.
     
    melad85 likes this.
  3. melad85

    melad85 Registered

    Joined:
    May 9, 2016
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    tulkarem
    cPanel Access Level:
    Root Administrator
    hi, there is no error in /var/cpanel/updatelogs/


    output
    Code:
    [root@server ~]$ dir /var/cpanel/updatelogs/
    last                   update.1462296475.log  update.1462767965.log
    summary.log            update.1462298611.log  update.1462768361.log
    update.1461283981.log  update.1462298956.log  update.1462768529.log
    update.1461370381.log  update.1462302047.log  update.1462769990.log
    update.1461456781.log  update.1462312707.log  update.1462770151.log
    update.1461543181.log  update.1462313880.log  update.1462770706.log
    update.1461629581.log  update.1462313907.log  update.1462771203.log
    update.1461715981.log  update.1462314005.log  update.1462771677.log
    update.1461802381.log  update.1462314105.log  update.1462773863.log
    update.1461888781.log  update.1462317386.log  update.1462773970.log
    update.1461975181.log  update.1462317452.log  update.1462774178.log
    update.1462061581.log  update.1462318011.log  update.1462774517.log
    update.1462147981.log  update.1462318215.log  update.1462774556.log
    update.1462234381.log  update.1462318815.log  update.1462774744.log
    update.1462291247.log  update.1462320781.log  update.1462774924.log
    update.1462293380.log  update.1462407181.log  update.1462774998.log
    update.1462294575.log  update.1462493581.log  update.1462775255.log
    update.1462294837.log  update.1462579981.log  update.1462775925.log
    update.1462294847.log  update.1462666381.log  update.1462776095.log
    update.1462295035.log  update.1462752781.log  update.1462776178.log
    update.1462295056.log  update.1462767050.log  update.1462776305.log
    update.1462295194.log  update.1462767495.log  update.1462776474.log
    update.1462295243.log  update.1462767536.log  update.1462824540.log
    update.1462295402.log  update.1462767690.log
    update.1462296188.log  update.1462767765.log
    
    and cpanel verson : 11.56.0.9

    and wana update to Version “56.0.14” is available
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,678
    Likes Received:
    654
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
Loading...

Share This Page