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SOLVED Failed Domain Control Validation Error

Discussion in 'Security' started by behinam, Aug 20, 2017.

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  1. behinam

    behinam Member

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    Hello
    when i want to active Auto SSL ( Lets encrypt and CPanel comodo) get the following errors:

    Lest encrypt Error:
    Code:
    5:29:19 PM WARN The domain “example.org” failed domain control validation: The system queried for a temporary file at “<a href="http://example.org/.well-known/acme-challenge/WRI9G5KD-A29TWF9LX252O99LM-T7JKW">http://example.org/.well-known/acme-challenge/WRI9G5KD-A29TWF9LX252O99LM-T7JKW</a>”, but the web server responded with the following error: 404 (Not Found). A <abbr title="Domain Name System">DNS</abbr> or web server misconfiguration may exist.
    
    Cpanel comod error:

    Code:
    5:30:34 PM WARN The domain “example.org” failed domain control validation: The system queried for a temporary file at “<a href="http://example.org/6C7CD3CAC06B1BFA8B3B0A6716BF36E5.txt">http://example.org/6C7CD3CAC06B1BFA8B3B0A6716BF36E5.txt</a>”, but the web server responded with the following error: 404 (Not Found). A <abbr title="Domain Name System">DNS</abbr> or web server misconfiguration may exist.
    
    i disabled firewall and renamed htaccess but nothing changed.

    any help is appreciated
     
    #1 behinam, Aug 20, 2017
    Last edited by a moderator: Aug 20, 2017
  2. 24x7server

    24x7server Well-Known Member

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    Hi,

    The domain validation is failing. It is like when you generate SSL from AutoSSL, it first puts in a TXT file in the account and tries to browse it to get the proper response from the TXT file, and when it does not get proper response, it fails.. This particular TXT file is what the certificate issuer also verifies before it issues an SSL..

    Check the TXT file that is uploaded in your account in .well-known or .well_know directory or where it is for your account and browse the particular TXT and if you are not able to browse the TXT, make it browseable and then you will get the SSL verified and generated properly..
     
  3. behinam

    behinam Member

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    The problem is that the TXT file is not generated by the Auto SSL!! When I check the desired path there is no TXT file there!! the folder .well-known/acme-challenge is empty.!!
     
  4. behinam

    behinam Member

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    Hello
    Problem Solved.
    i Add alias "webdisk.example.org , webmail.example.org, cpanel.example.org" in webserver backend httpd.conf file, in virtual host for 80 and 443 and problem solved.

    Thanks
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    I'm glad to see the issue is now solved. Thank you for updating us with the outcome.
     
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