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FAILED: ftpd on my domain, keep having error message

Discussion in 'General Discussion' started by alexneedjuice, Jul 30, 2014.

  1. alexneedjuice

    alexneedjuice Registered

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    Hi,

    Start from yesterday for my file server, received a lot of email one by one with the same error message description, mainly part I copy here as follows.
    Code:
    =============================================================================
    Server: 	(My server)
    Primary IP: 	(My file server IP)
    Service: 	ftpd
    Notification Type: 	failed
    Notification: 	ftpd failed @ Wed Jul 30 10:12:15 2014. A restart was attempted automagically.
    Service Check Method: 	[check command]
    Number of Restart Attempts: 	182
    Service Check Raw Output: 	
    
    proftpd is not running
    
    Startup Log: 	
    
    Starting proftpd: 2014-07-30 10:07:15,870 proftpd[32509]: mod_auth_file/1.0: unable to use world-readable AuthUserFile '/home/(domain)/public_html/cgi-bin/ftp/ftp.users' (perms 0644): Operation not permitted
    2014-07-30 10:07:15,870 (file server domain) proftpd[32509]: fatal: AuthUserFile: unable to use /home/(domain)/public_html/cgi-bin/ftp/ftp.users: Operation not permitted on line 10 of '/etc/proftpd.conf'
    [FAILED]
    
    Memory Information: 	
    
        Used: 880MB
        Available: 31050MB
        Installed: 31930MB 
    
    chkservd attempts to connect to 127.0.0.1:21 in order to validate this service is functioning. If you have blocked connections with iptables or hosts.allow this failure may be a false positive. You should open the firewall to allow connection as root to 127.0.0.1:21 or disable checks of this service in the Service Manager using the Configure monitor settings link below. 
    ================================================================================
    These almost never happened before, and from yesterday, this same email sending one by one with 10-30 minutes inteval to my email address.
    Could anyone help on this?




    Regards,
    ALex
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    The error message of importance is:
    What are the permissions on that ftp.users file? Did you run a recursive chmod at some point that would have changed the permissions of that file?

    Thank you.
     
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  3. alexneedjuice

    alexneedjuice Registered

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    Hey there,

    So in this case I just need to modify the permission of this file, and everything would be ok?


    Regards,
    Alex
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    It's possible, but did you check to see what the permission/ownership values are set to right now?

    Thank you.
     
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