FAILED: ftpd on my domain, keep having error message

alexneedjuice

Registered
Jul 30, 2014
2
0
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cPanel Access Level
Website Owner
Hi,

Start from yesterday for my file server, received a lot of email one by one with the same error message description, mainly part I copy here as follows.
Code:
=============================================================================
Server: 	(My server)
Primary IP: 	(My file server IP)
Service: 	ftpd
Notification Type: 	failed
Notification: 	ftpd failed @ Wed Jul 30 10:12:15 2014. A restart was attempted automagically.
Service Check Method: 	[check command]
Number of Restart Attempts: 	182
Service Check Raw Output: 	

proftpd is not running

Startup Log: 	

Starting proftpd: 2014-07-30 10:07:15,870 proftpd[32509]: mod_auth_file/1.0: unable to use world-readable AuthUserFile '/home/(domain)/public_html/cgi-bin/ftp/ftp.users' (perms 0644): Operation not permitted
2014-07-30 10:07:15,870 (file server domain) proftpd[32509]: fatal: AuthUserFile: unable to use /home/(domain)/public_html/cgi-bin/ftp/ftp.users: Operation not permitted on line 10 of '/etc/proftpd.conf'
[FAILED]

Memory Information: 	

    Used: 880MB
    Available: 31050MB
    Installed: 31930MB 

chkservd attempts to connect to 127.0.0.1:21 in order to validate this service is functioning. If you have blocked connections with iptables or hosts.allow this failure may be a false positive. You should open the firewall to allow connection as root to 127.0.0.1:21 or disable checks of this service in the Service Manager using the Configure monitor settings link below. 
================================================================================
These almost never happened before, and from yesterday, this same email sending one by one with 10-30 minutes inteval to my email address.
Could anyone help on this?




Regards,
ALex
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello :)

The error message of importance is:
unable to use world-readable AuthUserFile '/home/(domain)/public_html/cgi-bin/ftp/ftp.users' (perms 0644): Operation not permitted
fatal: AuthUserFile: unable to use /home/(domain)/public_html/cgi-bin/ftp/ftp.users: Operation not permitted on line 10 of '/etc/proftpd.conf'
What are the permissions on that ftp.users file? Did you run a recursive chmod at some point that would have changed the permissions of that file?

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
It's possible, but did you check to see what the permission/ownership values are set to right now?

Thank you.