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Failed imapsync authentication.

Discussion in 'E-mail Discussion' started by dsm, Nov 29, 2014.

  1. dsm

    dsm Member

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    I am trying to migrate my emails using imapsync tool.
    When I installed imapsync I managed to do some migration, but now it does not.
    I think it's some of cPanel configuration that is blocking access.

    The following message appears in the log:
    Code:
    /usr/bin/imapsync --host1 imap.domain.com --user1 myemail@mydomain.com --password1 MASKED --host2 myIP --user2 destemail@sourcedomain.com --password2 MASKED
    Temp directory is /tmp
    PID file is /tmp/imapsync.pid
    Modules version list:
    Mail::IMAPClient     3.35
    IO::Socket           1.31
    IO::Socket::IP       ?
    IO::Socket::INET     1.31
    IO::Socket::SSL      2.007
    Net::SSLeay          1.66
    Digest::MD5          2.39
    Digest::HMAC_MD5     1.01
    Digest::HMAC_SHA1    1.03
    Term::ReadKey        2.30
    Authen::NTLM         1.09
    File::Spec           3.3
    Time::HiRes          1.9721
    URI::Escape          3.31
    Data::Uniqid         0.12
    Unicode::String      2.09
    
    Info: turned ON syncinternaldates, will set the internal dates (arrival dates) on host2 same as host1.
    Info: will try to use LOGIN authentication on host1
    Info: will try to use LOGIN authentication on host2
    Info: imap connexions timeout is 120 seconds
    Host1: IMAP server [imap.domain.com] port [143] user [myemail@mydomain.com]
    Host2: IMAP server [myIP] port [143] user [destemail@sourcedomain.com]
    Host1: * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE STARTTLS AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
    Host1: imap.domain.com says it has CAPABILITY for AUTHENTICATE LOGIN
    Host1: success login on [imap.domain.com] with user [myemail@mydomain.com] auth [LOGIN]
    Host2: * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE NAMESPACE STARTTLS AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
    Host2: myIP says it has CAPABILITY for AUTHENTICATE LOGIN
    Failure: error login on [myIP] with user [destemail@sourcedomain.com] auth [LOGIN]: 2 NO [AUTHENTICATIONFAILED] Authentication failed.
    
    Does anyone know how to solve this?

    Thanks
     
  2. dsm

    dsm Member

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    Unfortunately I could not help anywhere. But with a little test could solve the problem.

    Just change the IP of the target server to 127.0.0.1

    I hope new people who have this problem can solve it here.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    I am happy to see you were able to resolve the issue. Thank you for updating us with the outcome.
     
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