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failed login pop3 and smtp authentication

Discussion in 'E-mail Discussion' started by wp11b, Apr 4, 2012.

  1. wp11b

    wp11b Active Member

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    hi all,

    i have a problem with a cpanel pop3 service
    the problem is a login in pop3 .. all the mail clients on port 110 respond with a login failed. also with smtp authentication login failed. it was happened twice and the temporary solution only restart the server. i have cross check the log and nothing strange. anybody could share ?
     
    #1 wp11b, Apr 4, 2012
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    You can try browsing the following log file for a specific error message:

    Code:
    /var/log/maillog
    Try searching the log for the specific date/time you experienced this issue to see what the output was.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Apr 4, 2012
  3. wp11b

    wp11b Active Member

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    okay,
    maillog got error :

    Apr 4 11:51:20 massvr2 pop3d: LOGIN FAILED, user=document@witax.com, ip=[::ffff:10.63.10.184]
    Apr 4 11:51:20 massvr2 pop3d: authentication error: Input/output error
    Apr 4 11:51:20 massvr2 pop3d: LOGIN FAILED, user=centive@otama.com, ip=[::ffff:10.82.12.23]
    Apr 4 11:51:20 massvr2 pop3d: authentication error: Input/output error
    Apr 4 11:51:20 massvr2 pop3d: LOGIN FAILED, user=rosi@witax.com, ip=[::ffff:10.63.10.68]
    Apr 4 11:51:20 massvr2 pop3d: authentication error: Input/output error
    Apr 4 11:51:21 massvr2 pop3d: Connection, ip=[::ffff:110.136.198.52]

    any assist ?
     
    #3 wp11b, Apr 4, 2012
  4. hbouma

    hbouma Well-Known Member

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    I just had this happen on four different cpanel servers at the same time today so something seems to be up.
     
    #4 hbouma, Apr 11, 2012
  5. wp11b

    wp11b Active Member

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    today this problem happned again, any body would share about this problem. today we tried to force update. increased Authentication Daemons. still not solve
     
    #5 wp11b, Jun 10, 2012
  6. wp11b

    wp11b Active Member

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    i think it's because high load cpu process, i did top command but didn't found what make cpu high, any body can share with me. because when did top show very fast
     
    #6 wp11b, Jun 11, 2012
  7. wp11b

    wp11b Active Member

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    i think it's because high load cpu process, i did top command but didn't found what make cpu high, any body can share with me. because when did top show very fast
     
    #7 wp11b, Jun 11, 2012
  8. jhio

    jhio Member

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    I have the same problem.. same line on log and I've not been able to find the cause, I'm not an expert.. any help please??
    thanks a lot for your time
     
    #8 jhio, Nov 28, 2012
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