Jennifer Wu

Registered
Jun 19, 2012
1
0
1
cPanel Access Level
Root Administrator
Extracting tarball................... ............... ............... ............... ............... ............... ............... ............... ............... ............... ............... ............... ............... ............... ............... ............... ............... ............... ............... Done
Extracting Domain....Done
Generating Account....



Account Creation Status: failed (Sorry, a group for that username already exists.)


Account Restore Failed... Restore failed.

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While tried to restore an account from backup, I got the above error message.
I have confirmed that this account is under my reseller account.

Any suggestion?