failed services not restarting

erinspice

Well-Known Member
Feb 12, 2006
99
0
166
Hi! I have 5 servers, and on one of them, failed services are never restarting. Within the week, exim has quit and not restarted twice and mysql once. Is there anything I can check? I've already confirmed that they are selected as "monitored" in cPanel -> Service Manager.
 

nyjimbo

Well-Known Member
Jan 25, 2003
1,133
1
168
New York
Hi! I have 5 servers, and on one of them, failed services are never restarting. Within the week, exim has quit and not restarted twice and mysql once. Is there anything I can check? I've already confirmed that they are selected as "monitored" in cPanel -> Service Manager.
Are you sure that chkservd is running at the time of failure of the other failures?. A couple times last month mysql died and didnt restart but we noticed that chkservd was not running, seemed it died for some reason right after upcp ran.

Also be sure to check that chkservd.log was updating at or around the time the programs were down to be sure it didnt notice it. If the logs show no updating then you know chkservd was also not running.

If you only go to the "service manager" to see if they are enabled and then you "save" it to be sure you will restart chkservd by default, which will not permit you to check on chkservd which should be done first.
 

erinspice

Well-Known Member
Feb 12, 2006
99
0
166
I checked as soon as I noticed mysql was down, in the most recent case, and chkservd was running. That was before I went to the service manager.