Failed to chmod (/home/virtfs/xxx/etc/recent_recipient_mail_server_ips):

xeqtorcreed

Registered
Jun 5, 2015
2
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Germany
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Root Administrator
Hello,


I have the following cron daemon error for a couple of days.
Code:
Failed to chmod(/home/virtfs/XXXX/etc/recent_recipient_mail_server_ips): No such file or directory at /usr/local/cpanel/Cpanel/SimpleSync/CORE.pm line 116.
Server information:
Code:
 - CENTOS 6.7 x86_64 standard
 - WHM 54.0 (build 0)
The strange thing is that nobody has touched the server, or modify anything. I get this error for a couple of days.
Code:
-rw-r-----  1 root mail     4.3K Jan 11 20:30 recent_recipient_mail_server_ips
Thank you in advance for all your help.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,222
463
Failed to chmod(/home/virtfs/XXXX/etc/recent_recipient_mail_server_ips): No such file or directory at /usr/local/cpanel/Cpanel/SimpleSync/CORE.pm line 116.
Hello :)

Is the same username listed each time this happens? If so, could you verify if the virtfs directory for this particular username exists and if the file exists? Also, since this is potential bug with cPanel version 54, please feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

Thank you.
 

troy.gerrie

Member
Jan 23, 2013
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Root Administrator
Hello, I have the exact same issue all of a sudden. WMH 54.0 (Build 8) Centos 6.7 x86_64. May I know the outcome of the ticket?

Failed to chmod(/home/virtfs/XXXX/etc/trueuserowners): No such file or directory at /usr/local/cpanel/Cpanel/SimpleSync/CORE.pm line 116.
Failed to chmod(/home/virtfs/XXXX/etc/trustedmailhosts): No such file or directory at /usr/local/cpanel/Cpanel/SimpleSync/CORE.pm line 116.
 

glucz

Member
Jul 7, 2005
16
0
151
We have the same problem

Failed to chmod(/home/virtfs/xxx/etc/recent_recipient_mail_server_ips): No such file or directory at /usr/local/cpanel/Cpanel/SimpleSync/CORE.pm line 116.
Failed to chmod(/home/virtfs/xxx/etc/remotedomains): No such file or directory at /usr/local/cpanel/Cpanel/SimpleSync/CORE.pm line 116.
Failed to chmod(/home/virtfs/yyy/etc/recent_recipient_mail_server_ips): No such file or directory at /usr/local/cpanel/Cpanel/SimpleSync/CORE.pm line 116.

Please post a followup here if there are developments.
 

waqas_websouls

Member
PartnerNOC
Dec 9, 2014
5
1
53
cPanel Access Level
Root Administrator
We have the same problem (WMH 54.0 (Build 8) CLOUDLINUX 6.7 x86_64 standard.)

Failed to chmod(/home/virtfs/billingw/etc/recent_recipient_mail_server_ips): No such file or directory at /usr/local/cpanel/Cpanel/SimpleSync/CORE.pm line 116.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,222
463
Hello :)

This is addressed with internal case CPANEL-3992 in version 54.0.10:

Fixed case CPANEL-3992: Jailshell setup can generate cron email due to race condition in setup.

Note this version is currently only available on the "Edge" build tier.

Thank you.