Failed To Copy/Move Account From Other Server

ovan

Member
Nov 20, 2012
9
0
1
cPanel Access Level
Root Administrator
Hi,

i try to move/copy 1 account from other server using cpanel menu : Home »Transfers »Copy an Account From Another Server With an Account Password

but it didn't work, here are the results :

Attempting to copy savicali from 124.158.xxx.xxx

Trying to fetch cpmove file via cPanel XML-API!
Fetching current backups from remote server......0 backups found...Done
Starting the backup...Done
Waiting for backup to start...Done
Checking remote server for backups.....0 backups found.
Failed to start the backup on the remote machine (if a previous backup is in progress you will need to wait until it is complete)!
(Trace information follows for backup start request)...
/xml-api/cpanel?xmlin=<cpanelaction><apiversion>1</apiversion><module>Fileman</module><func>fullbackup</func></cpanelaction>

(Trace information follows for initial backups)...

(Trace information follows for backups after request started)...

Failed to fetch cpmove file via cPanel XML-API.
Trying to fetch cpmove file via ftp+cgi!
Attempting to login as savicali to 124.158.xxx.xxx via ftp
Login ok
Uploading Htaccess
Uploading Wrapper
Uploading Dectector
Uploading Packager
Uploading Downloader
Uploading Killer
Chmoding scripts
Fetching http://124.158.xxx.xxx/~savicali/cgi-bin/cpdownload/cpanelwrap.cgi?savicali (connected:0)........(request attempt 1/12)...Resolving 124.158.xxx.xxx...
how do i move the account correctly.?
need help please :confused: