Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Failed to expand ACL string

Discussion in 'E-mail Discussion' started by Dan K, Apr 23, 2017.

  1. Dan K

    Dan K Registered

    Joined:
    Apr 23, 2017
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    UK
    cPanel Access Level:
    Root Administrator
    Hey,

    Every few days we get this error message showing up in exim_mainlog when trying to send mail:

    Resetting the exim conf seems to temporarily solve the issue but it keeps coming back with no other changes being made.

    Any ideas why this is happening? I've seen the other thread from a few days ago regarding another "failed to expand ACL" error but I'm not sure if this is related or not.

    Thanks
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,749
    Likes Received:
    1,885
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello Dan,

    Could you open a support ticket using the link in my signature so we can take a closer look at the affected system? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. Dan K

    Dan K Registered

    Joined:
    Apr 23, 2017
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    UK
    cPanel Access Level:
    Root Administrator
    Hey,

    Ticket created, ID 8406359

    Thanks
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,749
    Likes Received:
    1,885
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    I see your support ticket is open. We will respond to the ticket as soon as possible. In the meantime, it looks like this is related to the issue reported on the following thread:

    rejected by non-SMTP ACL: failed to expand ACL string

    You may want to try running the following command to see if the issue persists:

    Code:
    /scripts/buildeximconf
    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice