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Failed to expand ACL string

Discussion in 'E-mail Discussions' started by Dan K, Apr 23, 2017.

  1. Dan K

    Dan K Registered

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    Hey,

    Every few days we get this error message showing up in exim_mainlog when trying to send mail:

    Resetting the exim conf seems to temporarily solve the issue but it keeps coming back with no other changes being made.

    Any ideas why this is happening? I've seen the other thread from a few days ago regarding another "failed to expand ACL" error but I'm not sure if this is related or not.

    Thanks
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello Dan,

    Could you open a support ticket using the link in my signature so we can take a closer look at the affected system? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
  3. Dan K

    Dan K Registered

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    Hey,

    Ticket created, ID 8406359

    Thanks
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    I see your support ticket is open. We will respond to the ticket as soon as possible. In the meantime, it looks like this is related to the issue reported on the following thread:

    rejected by non-SMTP ACL: failed to expand ACL string

    You may want to try running the following command to see if the issue persists:

    Code:
    /scripts/buildeximconf
    Thank you.
     
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