Failed to fetch system config at install:

keat63

Well-Known Member
Nov 20, 2014
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Root Administrator
I've been seeing this for a few mornings.
Any ideas what it is or relates to:



Code:
/usr/local/cpanel/logs/error_log:
[2020-09-23 04:08:41 +0100] warn [gather-update-logs] Failed to fetch system config at install: No data saved from install ('system_config_at_install.json' does not exist)
at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 1673.
       Cpanel::UpdateGatherer::Gatherer::catch {...} ("No data saved from install ('system_config_at_install.json' d"...) called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Try/Tiny.pm line 118
       Try::Tiny::try(CODE(0x3472bf0), Try::Tiny::Catch=REF(0x3473a88)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 1674
        Cpanel::UpdateGatherer::Gatherer::_add_system_config_at_install_to_metadata(Cpanel::UpdateGatherer::Gatherer=HASH(0x308e378), HASH(0x2f1e128)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2241
        Cpanel::UpdateGatherer::Gatherer::_fetch_meta_info(Cpanel::UpdateGatherer::Gatherer=HASH(0x308e378), HASH(0x2f1e128)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2296
        Cpanel::UpdateGatherer::Gatherer::_add_meta_info(Cpanel::UpdateGatherer::Gatherer=HASH(0x308e378)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2403
        Cpanel::UpdateGatherer::Gatherer::_compile(Cpanel::UpdateGatherer::Gatherer=HASH(0x308e378)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2368
       Cpanel::UpdateGatherer::Gatherer::try {...} () called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Try/Tiny.pm line 97
       eval {...} called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Try/Tiny.pm line 88
       Try::Tiny::try(CODE(0x2e91d78), Try::Tiny::Catch=REF(0x15d4618)) called at /var/cpanel/perl/Cpanel/UpdateGatherer/Gatherer.pm line 2373
        Cpanel::UpdateGatherer::Gatherer::compile(Cpanel::UpdateGatherer::Gatherer=HASH(0x308e378)) called at /usr/local/cpanel/scripts/gather-update-logs line 116
        main::gather_send_cleanup(Cpanel::UpdateGatherer::Gatherer=HASH(0x308e378)) called at /usr/local/cpanel/scripts/gather-update-logs line 91
 

keat63

Well-Known Member
Nov 20, 2014
1,894
248
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cPanel Access Level
Root Administrator
V90.0.10.
It seems to coincide with the early morning update jobs, and since I've now stopped worrying, i've stopped looking for it.
I'll check tomorrows log and see if it's still happening.
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
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Houston
@keat63

I've looked into this further this morning, and I believe the way it was described yesterday was incorrect. From what I just read in the inquiry that was opened for this was that this is By Design and should be ignored. The file system_config_at_install.json is only generated on installations from v90 on.

This means, that the error is going to continue being output in your cPanel error log even after v90 because it can't find the JSON file, though it won't cause any problems nor is it indicative of a problem.