Failed to fetch zone file for...

userbydefault

Registered
Sep 28, 2016
1
0
1
C
cPanel Access Level
Root Administrator
Hi, i'm having a problem with advanced zone editor, it doesn't show any zone file records for neither domain. This is error message:

Failed to fetch zone file for [domain name].

What i must do? Thanks in advance for your help.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,243
463
Hello,

Could you let us know of any output to /usr/local/cpanel/logs/error_log when this happens?

Thank you.