Failed to receive status information from Apache error

anton333

Member
Apr 3, 2018
9
3
3
russia
cPanel Access Level
Root Administrator
Hello

i updated my cpanel to latest version (78.0.21) a few hours ago but since 30 minutes ago Apache got down. When i try to browse my websites, i am getting error 521 and also i get this error on WHM:

Failed to receive status information from Apache.
Unable to connect to local httpd server.

exactly after 30 minutes web server backed to normal and websites are working fine now but i wonder why does this happen regularly? How can i stop this 30 minutes down times?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Hello @anton333,

Can you open a support ticket so we can take a closer look at the affected system to see what may have lead to Apache failing? You can post the ticket number here and I'll link this thread to it.

Thank you.