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Failed to save cache file “/var/cpanel/userhomes/

Discussion in 'General Discussion' started by postcd, Jul 12, 2016.

  1. postcd

    postcd Well-Known Member

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    Hello, cPanel error log tells me some of the images of x3 theme are bad, please where i can download original good ones?

    cpanel error log:
    In WHM / x3 Branding, i tried to reset images mentioned in error log. The Branding editor shows this warning on all subpages:

    A warning occurred while processing this directive.
    When rebuilding sprites, the errors mentioned above in error log (not on Branding page) still appears even i tried to reset "bad" images. So not sure what is wrong with that?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you let us know the version of cPanel installed on this system? The issue you have reported should have been addressed in cPanel 56 as part of this case:

    Fixed case CPANEL-3512: Fixed sprite rebuild code's placment of dynamicui cache files.

    Thank you.
     
  3. postcd

    postcd Well-Known Member

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    It is v. 56, build 25
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
  5. NaSRi

    NaSRi Member

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    So could you tell us what the problem was?
     
  6. postcd

    postcd Well-Known Member

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    No i can not, i am unsure if the issue was fixed, i had no time to look on that. If anyone have solution, share it. If not, keep silent. thx
     
  7. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you let us know which version of cPanel is installed on your system, and the specific output to /usr/local/cpanel/logs/error_log?

    Thank you.
     
  8. kecoak

    kecoak Registered

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    how to fix?
    i got same
     
  9. cPanelMichael

    cPanelMichael Forums Analyst
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