Failed to start FPM service for cPanel Daemons

[kenw232]

A new install of cPanel on CentOS 7.2 gives me this on bootup:

[FAILED] Failed to start FPM service for cPanel Daemons.
See 'systemctl status cpanel_php_fpm.service' for details.

So I do the command to see:
server(/var/log): systemctl status cpanel_php_fpm.service
? cpanel_php_fpm.service - FPM service for cPanel Daemons
Loaded: loaded (/etc/systemd/system/cpanel_php_fpm.service; enabled; vendor preset: disabled)
Active: failed (Result: exit-code) since Fri 2016-06-03 14:53:34 EDT; 5min ago
Process: 1660 ExecStart=/usr/local/cpanel/scripts/restartsrv_cpanel_php_fpm --notconfigured-ok (code=exited, status=2)

Jun 03 14:53:34 whatever.server.com systemd[1]: Starting FPM service for cPanel Daemons...
Jun 03 14:53:34 whatever.server.com restartsrv_cpanel_php_fpm[1660]: (XID 73y466) The “cpanel_php_fpm” service is disabled.
Jun 03 14:53:34 whatever.server.com systemd[1]: cpanel_php_fpm.service: control process exited, code=exited status=2
Jun 03 14:53:34 whatever.server.com systemd[1]: Failed to start FPM service for cPanel Daemons.
Jun 03 14:53:34 whatever.server.com systemd[1]: Unit cpanel_php_fpm.service entered failed state.
Jun 03 14:53:34 whatever.server.com systemd[1]: cpanel_php_fpm.service failed.

How do I fix this? Do I need it? Can I disable it without consequence?

 

[cPanelMichael]

Jun 03 14:53:34 whatever.server.com restartsrv_cpanel_php_fpm[1660]: (XID 73y466) The “cpanel_php_fpm” service is disabled.

Hello,

This service is designed to improve performance of PHP-based internal applications that ship with cPanel. Additional information about this service is available at:

https://documentation.cpanel.net/display/ALD/Service+Manager

Could you check to see if "PHP-FPM service for cPanel Daemons" is disabled in "WHM >> Service Manager"?

Thank you.

 

[ChristinaSmith1]

I have the same issue, crashes my server every day until I do a forceful reboot. 6 CPUs, 12 GB RAM, SSD hard drive. Yes - my php-fpm is enabled in the WHM >> Service Manager area.

The service “cpanel_php_fpm” appears to be down.
Service Name

cpanel_php_fpm
Service Status
failed 

Notification
The service “cpanel_php_fpm” appears to be down.

Service Check Method
The system’s command to check or to restart this service failed.

Number of Restart Attempts
1

Startup Log
No startup log

Memory Information
Used
773 MB

Available
10.87 GB

Installed
11.63 GB

Load Information
0.63 0.19 0.07

Uptime
1 minute and 25 seconds

IOStat Information
avg-cpu: %user %nice %system %iowait %steal %idle 4.28 0.00 4.51 1.48 0.02 89.70 Device: tps Blk_read/s Blk_wrtn/s Blk_read Blk_wrtn vda 350.13 20934.46 765.21 1761844 64400

Top Processes
PID
Owner
CPU %
Memory %
Command
16528
root
11.71
0.02
spamd-dormant: waiting for connections --max-children=3 --max-spare=1 --allowed-ips=127.0.0.1,::1 --pidfile=/var/run/spamd.pid --listen=5,6
16489
mysql
2.89
0.50
/usr/sbin/mysqld --basedir=/usr --datadir=/var/lib/mysql --plugin-dir=/usr/lib64/mysql/plugin --user=mysql --log-error=/var/lib/mysql/[myURL].err --open-files-limit=16384 --pid-file=/var/lib/mysql/[myURL].com.pid
17304
root
2.56
0.20
/usr/local/cpanel/etc/init/startcpanel_php_fpm --no-verbose
17175
root
1.54
0.09
/usr/local/cpanel/3rdparty/bin/perl /usr/local/cpanel/etc/init/startup
17309
root
1.42
0.18
php-fpm: master process (/usr/local/cpanel/etc/php-fpm.conf)

 

[ChristinaSmith1]

Just happened again

The system’s command to check or to restart this service failed.

Number of Restart Attempts

1

Startup Log

No startup log

Memory Information

Used

2.16 GB

Available

9.46 GB

Installed

11.63 GB

Load Information

1.09 0.30 0.10

Uptime

1 minute and 40 seconds

IOStat Information

avg-cpu: %user %nice %system %iowait %steal %idle 6.50 0.00 4.63 2.42 0.36 86.09 Device: tps Blk_read/s Blk_wrtn/s Blk_read Blk_wrtn vda 468.71 25403.89 621.01 2534292 61952

Top Processes

PID

Owner

CPU %

Memory %

Command

17303

fashionh

29.81

2.09

/usr/local/apache/bin/httpd -k start -DSSL

17228

nobody

22.49

2.08

/usr/local/apache/bin/httpd -k start -DSSL

17305

fashionh

21.00

2.08

/usr/local/apache/bin/httpd -k start -DSSL

17183

nobody

20.47

1.30

/usr/local/apache/bin/httpd -k start -DSSL

17274

nobody

17.31

1.15

 

[cPanelMichael]

I have the same issue, crashes my server every day until I do a forceful reboot. 6 CPUs, 12 GB RAM, SSD hard drive. Yes - my php-fpm is enabled in the WHM >> Service Manager area.

Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.

 

[cPanelMichael]

Hello @ChristinaSmith1,

I've not seen an update to this thread with reference to an opened support ticket. Were you able to open a support ticket so we can take a closer look?

Thank you.