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Failed to start FPM service for cPanel Daemons

Discussion in 'EasyApache' started by kenw232, Jun 3, 2016.

  1. kenw232

    kenw232 Registered

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    A new install of cPanel on CentOS 7.2 gives me this on bootup:

    [FAILED] Failed to start FPM service for cPanel Daemons.
    See 'systemctl status cpanel_php_fpm.service' for details.

    So I do the command to see:
    server(/var/log): systemctl status cpanel_php_fpm.service
    ? cpanel_php_fpm.service - FPM service for cPanel Daemons
    Loaded: loaded (/etc/systemd/system/cpanel_php_fpm.service; enabled; vendor preset: disabled)
    Active: failed (Result: exit-code) since Fri 2016-06-03 14:53:34 EDT; 5min ago
    Process: 1660 ExecStart=/usr/local/cpanel/scripts/restartsrv_cpanel_php_fpm --notconfigured-ok (code=exited, status=2)

    Jun 03 14:53:34 whatever.server.com systemd[1]: Starting FPM service for cPanel Daemons...
    Jun 03 14:53:34 whatever.server.com restartsrv_cpanel_php_fpm[1660]: (XID 73y466) The “cpanel_php_fpm” service is disabled.
    Jun 03 14:53:34 whatever.server.com systemd[1]: cpanel_php_fpm.service: control process exited, code=exited status=2
    Jun 03 14:53:34 whatever.server.com systemd[1]: Failed to start FPM service for cPanel Daemons.
    Jun 03 14:53:34 whatever.server.com systemd[1]: Unit cpanel_php_fpm.service entered failed state.
    Jun 03 14:53:34 whatever.server.com systemd[1]: cpanel_php_fpm.service failed.

    How do I fix this? Do I need it? Can I disable it without consequence?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    This service is designed to improve performance of PHP-based internal applications that ship with cPanel. Additional information about this service is available at:

    https://documentation.cpanel.net/display/ALD/Service+Manager

    Could you check to see if "PHP-FPM service for cPanel Daemons" is disabled in "WHM >> Service Manager"?

    Thank you.
     
  3. ChristinaSmith1

    ChristinaSmith1 Registered

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    I have the same issue, crashes my server every day until I do a forceful reboot. 6 CPUs, 12 GB RAM, SSD hard drive. Yes - my php-fpm is enabled in the WHM >> Service Manager area.

    Code:
    The service “cpanel_php_fpm” appears to be down.
    Service Name
    
    cpanel_php_fpm
    Service Status
    failed 
    
    Notification
    The service “cpanel_php_fpm” appears to be down.
    
    Service Check Method
    The system’s command to check or to restart this service failed.
    
    Number of Restart Attempts
    1
    
    Startup Log
    No startup log
    
    Memory Information
    Used
    773 MB
    
    Available
    10.87 GB
    
    Installed
    11.63 GB
    
    Load Information
    0.63 0.19 0.07
    
    Uptime
    1 minute and 25 seconds
    
    IOStat Information
    avg-cpu: %user %nice %system %iowait %steal %idle 4.28 0.00 4.51 1.48 0.02 89.70 Device: tps Blk_read/s Blk_wrtn/s Blk_read Blk_wrtn vda 350.13 20934.46 765.21 1761844 64400
    
    Top Processes
    PID
    Owner
    CPU %
    Memory %
    Command
    16528
    root
    11.71
    0.02
    spamd-dormant: waiting for connections --max-children=3 --max-spare=1 --allowed-ips=127.0.0.1,::1 --pidfile=/var/run/spamd.pid --listen=5,6
    16489
    mysql
    2.89
    0.50
    /usr/sbin/mysqld --basedir=/usr --datadir=/var/lib/mysql --plugin-dir=/usr/lib64/mysql/plugin --user=mysql --log-error=/var/lib/mysql/[myURL].err --open-files-limit=16384 --pid-file=/var/lib/mysql/[myURL].com.pid
    17304
    root
    2.56
    0.20
    /usr/local/cpanel/etc/init/startcpanel_php_fpm --no-verbose
    17175
    root
    1.54
    0.09
    /usr/local/cpanel/3rdparty/bin/perl /usr/local/cpanel/etc/init/startup
    17309
    root
    1.42
    0.18
    php-fpm: master process (/usr/local/cpanel/etc/php-fpm.conf)
    
    
     
  4. ChristinaSmith1

    ChristinaSmith1 Registered

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    Just happened again

    Code:
    The system’s command to check or to restart this service failed.
    
    Number of Restart Attempts
    
    1
    
    Startup Log
    
    No startup log
    
    Memory Information
    
    Used
    
    2.16 GB
    
    Available
    
    9.46 GB
    
    Installed
    
    11.63 GB
    
    Load Information
    
    1.09 0.30 0.10
    
    Uptime
    
    1 minute and 40 seconds
    
    IOStat Information
    
    avg-cpu: %user %nice %system %iowait %steal %idle 6.50 0.00 4.63 2.42 0.36 86.09 Device: tps Blk_read/s Blk_wrtn/s Blk_read Blk_wrtn vda 468.71 25403.89 621.01 2534292 61952
    
    Top Processes
    
    PID
    
    Owner
    
    CPU %
    
    Memory %
    
    Command
    
    17303
    
    fashionh
    
    29.81
    
    2.09
    
    /usr/local/apache/bin/httpd -k start -DSSL
    
    17228
    
    nobody
    
    22.49
    
    2.08
    
    /usr/local/apache/bin/httpd -k start -DSSL
    
    17305
    
    fashionh
    
    21.00
    
    2.08
    
    /usr/local/apache/bin/httpd -k start -DSSL
    
    17183
    
    nobody
    
    20.47
    
    1.30
    
    /usr/local/apache/bin/httpd -k start -DSSL
    
    17274
    
    nobody
    
    17.31
    
    1.15
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello @ChristinaSmith1,

    I've not seen an update to this thread with reference to an opened support ticket. Were you able to open a support ticket so we can take a closer look?

    Thank you.
     
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